Kamal Elharam

Director, Information Systems & Technology at Senior Service America, Inc.

Washington D.C. Metro Area

Nonprofit Organization Management

Senior Service America, Inc. - Silver Spring, MD since Feb 2011
Director, Information Systems & Technology
Senior Service America, Inc. Apr 2009 - Feb 2011
Senior Manager, Information Systems Department
Senior Service America Feb 2007 - Apr 2009
SCSEP Data Manager
Digital Focus Inc. Oct 2005 - Jan 2007
Consultant
Insurance Institute for Highway Safety 2004 - Oct 2005
Data Analyst

University of Maryland University College 2009 - 2011
University of Oklahoma 1994 - 1998

CIO Advisory Services
Agile Project Management
Agile Methodologies
Business Analysis
Big Data
Data visualizer
Data change agent
Data Analysis
Amazon Cloud
Heroku
Amazon Web Services (AWS)
ETL Tools
Ruby on Rails
Salesforce.com
ERP Implementations
Financial Forecasting
CRM
CRM Integration
Customer Experience
Vendor Management
Governance
Application Management
Demand Management
Incident Management
ITIL Process
Financial Analysis
Enterprise Integration
Telecom BSS
Data
Application Lifecycle Management
Leadership
Management
Project Management
IT Strategy
Business Process Improvement
Project Planning
Strategy
Telecommunications
Databases
Program Management
Cloud Computing
Business Intelligence

CIO Certificate in Federal Executive Competencies, Government Services Administration CIO University
Executive Certificate for Chief Information Officers, University of Maryland University College

14228 Bear Creek Dr, Boyds, MD 20841

Financial Services

Fannie Mae
Director, Product Management
Fda Nov 2016 - Aug 2017
Director and Associate Deputy Chief Information Officer
Fda Dec 2013 - Oct 2016
Paas and Saas It Program Manager
Senior Service America Feb 2011 - Dec 2013
Director, Information Systems and Technology
Senior Service America Apr 2009 - Feb 2011
Senior Manager, Information Systems Department

University of Maryland Global Campus 2009 - 2011
Master of Science, Masters, Management University of Oklahoma 1994 - 1998
Bachelors, Bachelor of Business Administration, Management

Program Management
It Strategy
Vendor Management
Crm
Strategy
Governance
Cloud Computing
Project Management
Business Analysis
Business Process
Leadership
Management
It Management
Agile Project Management
Data Analysis
Enterprise Architecture
Agile Methodologies
Telecom Bss
Project Planning
Databases
Consulting
Information Technology
Salesforce.com
Business Intelligence
Software Development
Amazon Web Services
Data
Business Process Improvement
Telecommunications
Erp
Application Lifecycle Management
Networking
Customer Experience
Etl Tools
Ruby on Rails
Incident Management
Cio Advisory Services
Big Data
Financial Analysis
Data Visualizer
Data Change Agent
Heroku
Erp Implementations
Crm Integration
Application Management
Enterprise Integration
Amazon Cloud
Financial Forecasting
Demand Management
Itil Process

English
French
Arabic
Spanish

Salesforce.com Certified Administrator
Salesforce.com Certified Force.com Developer
Cio Certificate In Federal Executive Competencies
Executive Certificate For Chief Information Officers