Resumes
Resumes
Technical Support Administrator At Zendesk
View pagePosition:
Technical Support Administrator at Zendesk
Location:
San Francisco Bay Area
Industry:
Computer Software
Work:
Zendesk since Sep 2010
Technical Support Administrator
United Behavioral Health - San Francisco Bay Area Sep 2008 - Sep 2010
ALERT Team Assistant
BMC HealthNet Plan Aug 2005 - Jun 2008
Provider Audit Coordinator
DALBAR, Inc. Aug 2000 - Apr 2005
Customer Service Analyst & Product Development Specialist
Technical Support Administrator
United Behavioral Health - San Francisco Bay Area Sep 2008 - Sep 2010
ALERT Team Assistant
BMC HealthNet Plan Aug 2005 - Jun 2008
Provider Audit Coordinator
DALBAR, Inc. Aug 2000 - Apr 2005
Customer Service Analyst & Product Development Specialist
Education:
Rhode Island College 1996 - 1998
B.A., Theatre University of Rochester 1990 - 1994
B.A., Theatre University of Rochester 1990 - 1994
Skills:
Data Analysis
Customer Support
Analysis
Management
Start-ups
Technical Support
Web Development
Agile Web Development
Employee Training
SaaS
Customer Service
Training
Customer Support
Analysis
Management
Start-ups
Technical Support
Web Development
Agile Web Development
Employee Training
SaaS
Customer Service
Training
Interests:
improv comedy, baseball, casual gaming, basset hounds, reading
Education Director
View pageLocation:
Rumford, RI
Industry:
Computer Software
Work:
Voodoo Comedy Oct 2017 - Jun 2019
Education Director
Goenvoy.co Oct 2017 - Jun 2019
Engagement Manager
Voodoo Comedy Playhouse Oct 2017 - Jun 2019
Education Director
Zendesk Sep 2013 - Oct 2015
Global Escalations Manager
The Un-Scripted Theater Company Feb 2009 - Oct 2014
Guest Artist
Education Director
Goenvoy.co Oct 2017 - Jun 2019
Engagement Manager
Voodoo Comedy Playhouse Oct 2017 - Jun 2019
Education Director
Zendesk Sep 2013 - Oct 2015
Global Escalations Manager
The Un-Scripted Theater Company Feb 2009 - Oct 2014
Guest Artist
Education:
Rhode Island College 1996 - 1998
Bachelors, Theatre University of Rochester 1990 - 1994
St Mary's Academy
Bachelors, Theatre University of Rochester 1990 - 1994
St Mary's Academy
Skills:
Management
Data Analysis
Analysis
Customer Service
Technical Support
Saas
Social Media
Employee Training
Start Ups
Customer Support
Training
Call Centers
Web Development
Crm
Agile Web Development
Product Development
Team Leadership
System Administration
Process Improvement
Customer Satisfaction
Troubleshooting
Software Documentation
Social Networking
Networking
Project Management
Customer Relationship Management
Software As A Service
Data Analysis
Analysis
Customer Service
Technical Support
Saas
Social Media
Employee Training
Start Ups
Customer Support
Training
Call Centers
Web Development
Crm
Agile Web Development
Product Development
Team Leadership
System Administration
Process Improvement
Customer Satisfaction
Troubleshooting
Software Documentation
Social Networking
Networking
Project Management
Customer Relationship Management
Software As A Service
Interests:
Social Advice
Dogs (Pets)
Books
Food
Dating and Relationships
Baseball
Mlb
San Francisco
Women
Entertainment
Community Management
Quora Community
Dating Advice
Improvisational Theatre
Quora
Television
Bacon
Animal Welfare
San Francisco Bay Area
Dogs (Pets)
Books
Food
Dating and Relationships
Baseball
Mlb
San Francisco
Women
Entertainment
Community Management
Quora Community
Dating Advice
Improvisational Theatre
Quora
Television
Bacon
Animal Welfare
San Francisco Bay Area
Languages:
Italian
English
English
Certifications:
Scrum Alliance
Certified Scrum Master
Certified Scrum Master