Resumes
Resumes

Americas Vice President Of Customer Services, Measurement And Analytics
View pageLocation:
Washington, DC
Industry:
Electrical/Electronic Manufacturing
Work:
Abb
Americas Vice President of Customer Services, Measurement and Analytics
Abb Apr 2014 - Nov 2017
Head of Robotics Systems Operations
Abb Jan 2012 - Mar 2014
Head of Customer Service and Products Operations
Abb Jan 2009 - Dec 2011
Director, Customer Service Operations
Abb Jan 2008 - Dec 2008
Director, Field Operations, Technical Support and Training
Americas Vice President of Customer Services, Measurement and Analytics
Abb Apr 2014 - Nov 2017
Head of Robotics Systems Operations
Abb Jan 2012 - Mar 2014
Head of Customer Service and Products Operations
Abb Jan 2009 - Dec 2011
Director, Customer Service Operations
Abb Jan 2008 - Dec 2008
Director, Field Operations, Technical Support and Training
Education:
Ucla Anderson School of Management 1995 - 1997
Master of Business Administration, Masters University of Michigan 1987 - 1991
Bachelor of Science In Engineering, Bachelors, Engineering The University of Chicago Booth School of Business
Master of Business Administration, Masters University of Michigan 1987 - 1991
Bachelor of Science In Engineering, Bachelors, Engineering The University of Chicago Booth School of Business
Skills:
P&L Management
Project Management
Business Development
Operational Excellence
Manufacturing
Cross Functional Team Leadership
Operations Management
Lean Manufacturing
Process Improvement
Supply Chain Management
Business Strategy
Logistics
Customer Satisfaction
Organizational Development
Automation
Management
Robotics
Continuous Improvement
Supply Chain Optimization
Business Transformation
Supply Chain
Global Management
Customer Support
Management Consulting
Outsourcing Management
Business Process Improvement
Lean Operations
Logistics Management
Team Leadership
Facilities Management
Supply Management
Aftersales
Turn Around Situations
Quality Improvement
Global Strategy
Spin Offs
Field Operations
Product Support
Information Technology
Project Management
Business Development
Operational Excellence
Manufacturing
Cross Functional Team Leadership
Operations Management
Lean Manufacturing
Process Improvement
Supply Chain Management
Business Strategy
Logistics
Customer Satisfaction
Organizational Development
Automation
Management
Robotics
Continuous Improvement
Supply Chain Optimization
Business Transformation
Supply Chain
Global Management
Customer Support
Management Consulting
Outsourcing Management
Business Process Improvement
Lean Operations
Logistics Management
Team Leadership
Facilities Management
Supply Management
Aftersales
Turn Around Situations
Quality Improvement
Global Strategy
Spin Offs
Field Operations
Product Support
Information Technology
