Joanna J Tracy

11514 21St Pl southwest, Seattle, WA 98059

Internet

Amazon
Technical Writer
Coinstar
Technical Writer
Wideorbit
Technical Writer
Alaska Airlines Jul 2014 - Aug 2014
Training Developer
Liberty Mutual Insurance Feb 2014 - May 2014
Instructional Designer

Bellevue College 2011 - 2012
Pierce College 2011 - 2011
Internship at Tukwila Community Center 1998 - 1998
Central Washington University 1994 - 1998
Bachelors, Bachelor of Science

Technical Writing
Training
Software Documentation
Content Management
Web Design
Telecommunications
Photoshop
Project Management
Sharepoint
Editing
Databases
Manuals
Dreamweaver
Copywriting
Html
Online Help
Process Improvement
Website Development
Photography
Copy Editing
Image Editing
Marketing Copy
Call Centers
Process Management
Management
Powerpoint
Microsoft Word
Time Management
Css
Articulate Suite
Dita
Website Copy
Organization and Prioritization Skills
Instructional Design
Javascript
Ruby on Rails
Project Mangement
Decision Making
Photo Editing
Prioritization
Multi Tasking
Innovative Problem Solver
Detail Orientation
Formatting
Api Documentation
Sensitivity Training
Github
Release Notes

Learning Computer Programs
Traveling
Learning New Things
Reading
Photography
Inline Skating

Technical Communications
Becoming A Web Developer: Full Stack Vs Front End
Adobe Animate Cc: First Look
The Neuroscience of Learning
Instructional Design Essentials: Storyboarding
Instructional Design Essentials: Models of Id
Instructional Design Essentials: Adult Learners
Gamification of Learning
Captivate 8 Advanced Techniques
Web Design and Developing
Microsoft Sql Server 2016 Essential Training
Sql For Data Reporting and Analysis
Sql Tips and Tricks For Data Science
Cloud Computing Career Paths and Certifications: First Steps
Aws Cloud Certifications
Learning Solidworks Composer
Bellevue College
Lynda.com, License 30C91B
Lynda.com, License 68E98D
Lynda.com, License A9Aad7
Lynda.com, License Ac8811
Lynda.com, License 20Dabe
Lynda.com, License 4614Ca
Lynda.com, License 349796
Lynda.com, License 7127C4
License 30C91B
License 68E98D
License A9Aad7
License Ac8811
License 20Dabe
License 4614Ca
License 349796
License 7127C4

Seattle, WA

Telecommunications

Liberty Mutual Insurance

Feb 2014 to 2000
Instructional Designer
LG Consulting/Isilon
Seattle, WA
Sep 2013 to Nov 2013
Instructional Designer
Widenet Consulting
Seattle, WA
Oct 2012 to Aug 2013
Technical Writer
Blood Bank Computer Systems
Auburn, WA
Jun 2012 to Aug 2012
Technical Writer
Regional Animal Services of King County
Kent, WA
Jul 2011 to Jun 2012
Petfinder.com Volunteer Coordinator
Integra Telecom
Renton, WA
Mar 2006 to May 2011
Project Manager, Customer Service Representative
Verizon Wireless
Bellevue, WA
Sep 2004 to Mar 2006
Customer Service Representative
Washington Mutual Bank
Seattle, WA
Sep 2000 to Apr 2004
Customer Service Representative, Subject Matter Expert

Bellevue College
2012
Certificate in technical communications
Central Washington University
1998
Bachelor of Science

Technical Writing, Editing, Proofreading, DITA, Copy editing, Line editing, copy editing, Agile methods, html, css, xml, sharepoint, visio,