Resumes
Resumes
Jhan Trenche Brooklyn, NY
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JHAN M. TRENCHE 189 South 2nd Street Brooklyn, New York 11211 Tel. (787) 396-8082 [email protected] SUMMARY OF QUALIFICATIONS: Over 2 years of experience working in the Front Desk/Customer Services field Bilingual (English/ Spanish) Knowledge of Microsoft Word, and Excel Ability to multi-task and shift focus as needed Skilled in problem resolution and client relations NYS Drivers Licenses RELEVANT WORK EXPERIENCE: El Regreso Foundation Inc., Front Desk Coordinator, Brooklyn, NY 03/2013 02/2014 Operated telephone switchboard to answer, screen or forward calls, and taking messages Greeted persons entering establishment determine nature and purpose of visit, and directed or escorted them to specific destination Provided information about establishment, such as location of departments or offices, employees within the organization or services provided Raul Travel Agency, Customer Services, Bayamon, PR 02/2010 03/2011 Conferred with customers in person to provide information about traveling services Kept records of customer interactions or transactions, recording details of inquiries, or complaints Entered customer personal data into computerized system Maintained a safe and clean work environment OTHER WORK EXPERIENCE: Mount Airy Casino & Resort, Cafeteria Attendants, Mount Pocono, PA 04/2012 06/2012 Performed cleaning, or stocking duties in establishments, to facilitate customer services Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes or trays Stocked cabinet or serving areas with condiments and refill condiment containers Wiped tables or seats with dampened cloths or replaced dirty tablecloths Cleaned garbage cans with water or steam Sorted and removed trash, placing in designated pick up areas Cleaned up spilled food or drink or broken dishes and other tableware to kitchens for cleaning Newgistics, Warehouse Worker, Elizabeth, NJ 08/2011 01/2012 Received and counted stock items, and recorded data manually Packed and unpacked items to be stocked on shelves in stockrooms, warehouses Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies Unloaded and loaded trucks Kept record on the use or damage of stock or stock-handling equipment EDUCATION: Culinary Tech Center, Hotel Operation & Hospitality, New York, NY 02/2013 Bayamon Military Academy, HS Diploma, Bayamon, PR 06/2011
JHAN M. TRENCHE 189 South 2nd Street Brooklyn, New York 11211 Tel. (787) 396-8082 [email protected] SUMMARY OF QUALIFICATIONS: Over 2 years of experience working in the Front Desk/Customer Services field Bilingual (English/ Spanish) Knowledge of Microsoft Word, and Excel Ability to multi-task and shift focus as needed Skilled in problem resolution and client relations NYS Drivers Licenses RELEVANT WORK EXPERIENCE: El Regreso Foundation Inc., Front Desk Coordinator, Brooklyn, NY 03/2013 02/2014 Operated telephone switchboard to answer, screen or forward calls, and taking messages Greeted persons entering establishment determine nature and purpose of visit, and directed or escorted them to specific destination Provided information about establishment, such as location of departments or offices, employees within the organization or services provided Raul Travel Agency, Customer Services, Bayamon, PR 02/2010 03/2011 Conferred with customers in person to provide information about traveling services Kept records of customer interactions or transactions, recording details of inquiries, or complaints Entered customer personal data into computerized system Maintained a safe and clean work environment OTHER WORK EXPERIENCE: Mount Airy Casino & Resort, Cafeteria Attendants, Mount Pocono, PA 04/2012 06/2012 Performed cleaning, or stocking duties in establishments, to facilitate customer services Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes or trays Stocked cabinet or serving areas with condiments and refill condiment containers Wiped tables or seats with dampened cloths or replaced dirty tablecloths Cleaned garbage cans with water or steam Sorted and removed trash, placing in designated pick up areas Cleaned up spilled food or drink or broken dishes and other tableware to kitchens for cleaning Newgistics, Warehouse Worker, Elizabeth, NJ 08/2011 01/2012 Received and counted stock items, and recorded data manually Packed and unpacked items to be stocked on shelves in stockrooms, warehouses Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies Unloaded and loaded trucks Kept record on the use or damage of stock or stock-handling equipment EDUCATION: Culinary Tech Center, Hotel Operation & Hospitality, New York, NY 02/2013 Bayamon Military Academy, HS Diploma, Bayamon, PR 06/2011
JHAN M. TRENCHE 189 South 2nd Street Brooklyn, New York 11211 Tel. (787) 396-8082 [email protected] SUMMARY OF QUALIFICATIONS: Over 2 years of experience working in the Front Desk/Customer Services field Bilingual (English/ Spanish) Knowledge of Microsoft Word, and Excel Ability to multi-task and shift focus as needed Skilled in problem resolution and client relations NYS Drivers Licenses RELEVANT WORK EXPERIENCE: El Regreso Foundation Inc., Front Desk Coordinator, Brooklyn, NY 03/2013 02/2014 Operated telephone switchboard to answer, screen or forward calls, and taking messages Greeted persons entering establishment determine nature and purpose of visit, and directed or escorted them to specific destination Provided information about establishment, such as location of departments or offices, employees within the organization or services provided Raul Travel Agency, Customer Services, Bayamon, PR 02/2010 03/2011 Conferred with customers in person to provide information about traveling services Kept records of customer interactions or transactions, recording details of inquiries, or complaints Entered customer personal data into computerized system Maintained a safe and clean work environment OTHER WORK EXPERIENCE: Mount Airy Casino & Resort, Cafeteria Attendants, Mount Pocono, PA 04/2012 06/2012 Performed cleaning, or stocking duties in establishments, to facilitate customer services Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes or trays Stocked cabinet or serving areas with condiments and refill condiment containers Wiped tables or seats with dampened cloths or replaced dirty tablecloths Cleaned garbage cans with water or steam Sorted and removed trash, placing in designated pick up areas Cleaned up spilled food or drink or broken dishes and other tableware to kitchens for cleaning Newgistics, Warehouse Worker, Elizabeth, NJ 08/2011 01/2012 Received and counted stock items, and recorded data manually Packed and unpacked items to be stocked on shelves in stockrooms, warehouses Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies Unloaded and loaded trucks Kept record on the use or damage of stock or stock-handling equipment EDUCATION: Culinary Tech Center, Hotel Operation & Hospitality, New York, NY 02/2013 Bayamon Military Academy, HS Diploma, Bayamon, PR 06/2011
Jhan Trenche Brooklyn, NY
View pageWork:
El Regreso Foundation Inc
Brooklyn, NY
Mar 2013 to Apr 2014
Front Desk Coordinator
Mount Airy Casino & Resort, Cafeteria Attendants
Mount Pocono, PA
Dec 2012 to Jun 2013
Newgistics
Elizabeth, NJ
Aug 2011 to Jan 2012
Warehouse Worker
Raul Travel Agency, Customer Services
Bayamn, PR
Feb 2010 to Mar 2011
Brooklyn, NY
Mar 2013 to Apr 2014
Front Desk Coordinator
Mount Airy Casino & Resort, Cafeteria Attendants
Mount Pocono, PA
Dec 2012 to Jun 2013
Newgistics
Elizabeth, NJ
Aug 2011 to Jan 2012
Warehouse Worker
Raul Travel Agency, Customer Services
Bayamn, PR
Feb 2010 to Mar 2011