Work:
Dr. Rita Mathur
Oct 2011 to Nov 2011
Extern - Medical Assistant
Family Respiratory Supply Company, Inc
May 2008 to Jul 2009
Customer Service Representative
Papa John
Jul 2000 to Mar 2006
Inside Personnel, Driver, Management
Independent Corporate Insurance Agent
Aug 2004 to Jun 2005
Education:
Overlea High School
May 1999
Diploma in Early Childhood Health Education and Nutrition & Health
Medix School Towson
Towson, MD
Certificate of Completion
Skills:
Skills: Office Skills: Typing (50+ wpm), use of multi-line phone systems, time management of tasks, an established customer-oriented attitude and the aptitude to learn new skills on a timely manner, 10+ years of customer service, 3 years in secretarial type position,.Microsoft Office 2007, Microsoft Outlook Express, web browsers, and proprietary order management systems, scanners, copiers, and fax machine, Power Point and Excel. Appointment booking, banking procedures, payroll, Computer billing, knowledge of medical software, records management, electronic calculator/telephone practices, pegboard posting, Medical Office Management, Surgical permits and forms, Health insurance, such as BC/BS, Medicare, Medicaid, Workmans Comp/Disability, Claims forms, Intro to CPT/ICD9 Coding. Also HIPAA Rules & Regulations. Clinical & Lab Skills: Vital Signs: Height, Weight, Blood Pressure, Pediatric Growth Chart, Basic Charting Techniques, Visual testing: Snellen Eye Chart, Ear and Eye irrigation and instillation, Sterile/Aseptic techniques: Dressing Changes, Minor Office Surgery, Preparing items for sterilization using the Autoclave Process, Physical Exams: Set-Up and Assist Routine Prenatal, Proctologic, Pediatric and Gynecological exams, Urinalysis Collection/Routine and Sterile/Physical, Chemical and Microscopic Analysis, Venipuncture: Vaccutainer Technique, Electrocardiograms: 12 Lead, Lead Placement and Basic Analysis, Administration of Medications: ID, SC, IM Injections, CPR Certified with the American Heart Association, Basic First Aid.
