Jennifer J Tyes

36 Prospect St, Bloomfield, CT 06002

Information Technology And Services

Travelers Oct 31, 2014 - Jul 30, 2017
Business Systems Analyst
Metlife Jun 2006 - Jan 2014
Production Management Service Lead - Senior Analyst

Rensselaer Polytechnic Institute 2010
Masters, Master of International Studies, Management Rensselaer Polytechnic Institute at Hartford 2007 - 2010
Masters, Management State University of New York at Brockport 2006
State University of New York College at Brockport 2002 - 2006
Bachelors, Bachelor of Science, Computer Science Buffalo Academy For the Visual and Performing Arts 2001
The College at Brockport, State University of New York

Analysis
Business Analysis
Sdlc
Requirements Analysis
Testing
Requirements Gathering
Systems Analysis
Production Support
Vendor Management
Process Improvement
Sharepoint
Sql
Mainframe
Management
Visio
Offshore Management
Job Scheduling
Microsoft Office
Bmc Remedy
Problem Analysis
Organizational Behavior
Communication
Peoplesoft
Code Review
Team Leadership
Business Requirements
Problem Solving
Queue Management
Lean Thinking
Itil Process
Production Managment
Virtual Teams
Software Development Life Cycle
Creative Writing
Written Communication
Web Content Writing
Blogger
Blogging
Self Publishing
Adobe Creative Suite

Children
Education
Environment
Poverty Alleviation
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Arts and Culture

MetLife

2006 to 2000
Senior Analyst/Lead
SUNY Brockport Office Of Telecommunication
Bloomfield, CT
2004 to 2006
Student Technician
Mutual of New York
Brockport, NY
2004 to 2005
Information Technology Systems Analyst Inroads Intern
United States Army National Guard and Active Duty
Syracuse, NY
2001 to 2002
Motor Transporter, Honorable Discharge

Rensselaer Polytechnic Institute
Hartford, CT
2010
Masters of Science in Management Information Systems
SUNY Brockport
Brockport, NY
2006
Bachelor of Science in Computer Science

Problem solving and analytical skills, managing and teaming virtually, Proficient in Microsoft Word, Excel, PowerPoint, Access, Visio, SharePoint, and Project, SOX audit control processes, Lotus Notes, Calligo, Caliber, Quality Center, SQL, COBOL, JCL, DB2, PeopleSoft, BMC Remedy, and Visible Analyst. Basic Knowledge of EZTrieve, Networks, Java Language, Visual Basic, and UNIX