Work:
Thomson Reuters
May 2011 to Present
Reference Attorney
State of Minnesota, Department of Revenue
Saint Paul, MN
Jun 2008 to May 2011
Revenue Collection Officer III
Michigan Department of Environmental Quality
Lansing, MI
Sep 2007 to Dec 2007
Legal Extern
Wells Fargo Financial Acceptance
Eagan, MN
Apr 2003 to Dec 2003
Credit Investigator
AT&T Broadband/Comcast
Saint Paul, MN
Jun 2002 to Apr 2003
Retail Sales Associate/Distribution Services Representative/Customer Care Rep
CellularOne - Antigo and Wausau
Wausau, WI
Nov 2000 to Apr 2002
Customer Care Representative/Distribution Services /Inside Sales
Minnesota Correctional Facility
Lino Lakes, MN
Oct 1999 to Oct 2000
Corrections Officer II
Education:
Thomas M. Cooley Law School
Lansing, MI
2004 to 2007
Juris Doctorate in Administrative Law
University of Minnesota
Minneapolis, MN
1995 to 1999
Bachelor of Arts in Sociology
Skills:
10+ years customer service experience, 7-years call center based, ability to talk to diverse groups and public speaking experience, trained on all Microsoft Office programs, experience with both Windows OS and Mac OS, experience with spreadsheets, data entry, and word processing, extensive background in law and legal research, proficient in Westlaw, WestlawNext and LexisNexis