Resumes
Resumes
President
View pageLocation:
7463 Comet View Ct, San Diego, CA 92120
Industry:
Management Consulting
Work:
Toister Performance Solutions since Oct 2005
President
ASTD San Diego Jan 2005 - Dec 2009
Board of Directors
Ace Parking Management, Inc. Oct 2001 - Sep 2005
Director of Training & Development
Sovietski Collection 2000 - 2001
Customer Satisfaction Manager
Chadwick's of Boston 1998 - 2000
Call Center Training Supervisor
President
ASTD San Diego Jan 2005 - Dec 2009
Board of Directors
Ace Parking Management, Inc. Oct 2001 - Sep 2005
Director of Training & Development
Sovietski Collection 2000 - 2001
Customer Satisfaction Manager
Chadwick's of Boston 1998 - 2000
Call Center Training Supervisor
Education:
Boston University - School of Management 1993 - 1997
BSBA, Business Administration, Marketing
BSBA, Business Administration, Marketing
Skills:
Employee Training
Training
Leadership Development
Leadership
Organizational Development
Coaching
Talent Management
Management
Program Management
Organizational Effectiveness
Customer Service
Training Delivery
Strategy
Performance Improvement
Personnel Management
Recruiting
Human Resources
Staff Development
Management Consulting
Workshop Facilitation
Process Improvement
Customer Retention
Call Centers
Executive Coaching
Call Center
Employee Relations
Customer Experience
Customer Satisfaction
Training and Development
Customer Engagement
Customer Loyalty
Technical Training
Staff Training
Creative Writing
Training Skills
Customer Relations
Customer Focus
Contact Centre
Training
Leadership Development
Leadership
Organizational Development
Coaching
Talent Management
Management
Program Management
Organizational Effectiveness
Customer Service
Training Delivery
Strategy
Performance Improvement
Personnel Management
Recruiting
Human Resources
Staff Development
Management Consulting
Workshop Facilitation
Process Improvement
Customer Retention
Call Centers
Executive Coaching
Call Center
Employee Relations
Customer Experience
Customer Satisfaction
Training and Development
Customer Engagement
Customer Loyalty
Technical Training
Staff Training
Creative Writing
Training Skills
Customer Relations
Customer Focus
Contact Centre
Certifications:
Certified Professional In Learning and Performance
Professional In Human Resources
Professional In Human Resources