Resumes
Resumes
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Lead Systems Business Analyst
View pageLocation:
Eastpointe, MI
Industry:
Higher Education
Work:
Wayne State University
Lead Systems Business Analyst - C and It
Wayne State University Sep 2009 - Mar 2016
Clinical Placement Coordinator - College of Nursing
R L Polk 2005 - 2009
Quality Specialist and Analyst
R L Polk 2003 - 2004
Program and Project Coordinator
R L Polk 1998 - 2003
Program Headquarters Manager
Lead Systems Business Analyst - C and It
Wayne State University Sep 2009 - Mar 2016
Clinical Placement Coordinator - College of Nursing
R L Polk 2005 - 2009
Quality Specialist and Analyst
R L Polk 2003 - 2004
Program and Project Coordinator
R L Polk 1998 - 2003
Program Headquarters Manager
Education:
Michigan State University
Bachelors, Bachelor of Arts, Business Administration
Bachelors, Bachelor of Arts, Business Administration
Skills:
Process Improvement
Six Sigma
Program Management
Management
Data Analysis
Crm
Project Management
Cross Functional Team Leadership
Leadership
Automotive
Customer Satisfaction
Salesforce.com
Sales
Quality Management
Performance Management
Team Building
Business Process
Business Analysis
Customer Retention
Strategic Planning
Continuous Improvement
Analytics
Coaching
Analysis
Business Process Improvement
Quality Assurance
Team Leadership
Strategy
Business Intelligence
Competitive Analysis
Training
Call Centers
Customer Service
Software Documentation
Teamwork
Vendor Management
Change Management
Visio
Operations Management
Market Research
Product Development
Project Planning
Process Engineering
Cherwell Service Management System Administrator
Six Sigma
Program Management
Management
Data Analysis
Crm
Project Management
Cross Functional Team Leadership
Leadership
Automotive
Customer Satisfaction
Salesforce.com
Sales
Quality Management
Performance Management
Team Building
Business Process
Business Analysis
Customer Retention
Strategic Planning
Continuous Improvement
Analytics
Coaching
Analysis
Business Process Improvement
Quality Assurance
Team Leadership
Strategy
Business Intelligence
Competitive Analysis
Training
Call Centers
Customer Service
Software Documentation
Teamwork
Vendor Management
Change Management
Visio
Operations Management
Market Research
Product Development
Project Planning
Process Engineering
Cherwell Service Management System Administrator
Certifications:
Certified Cherwell Administator