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Isaac K Eyeson

from Broomfield, CO
Age ~54

Isaac Eyeson Phones & Addresses

  • 1264 Mcintosh Ave, Broomfield, CO 80020 (303) 466-3842
  • 10670 Milwaukee St, Northglenn, CO 80233 (303) 252-7534
  • 10070 Milwaukee St, Denver, CO 80229
  • North Glenn, CO
  • Lawrence, KS
  • 1264 Mcintosh Ave, Broomfield, CO 80020 (303) 868-0816

Work

Company: Avaya inc 2010 Position: Senior software engineer

Education

School / High School: University of Kansas 1997 Specialities: Master of Science in Electrical Engineering

Skills

Languages/Protocols: Java • C • C++ • Python • SIP • JSR289 • JSR309 • WebRTC • JSON • Speech Analytics • VoiceXML • Ecma CSTA-3 • H.323 • SQL • XML • HTML5 • SCXML • APIs/Software: Eclipse IDE • Visual Studio • Tomcat • WebSphere • JBoss • OpenSSL • J2EE • UCMA • Android4 SDK Systems/Tools: Unix • Linux • Windows (7 • Server 2008) • OCS & Lync Server • Agile process tools (Crucible • Rally • Maven • Wikis)

Resumes

Resumes

Isaac Eyeson Photo 1

Isaac Eyeson

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Location:
Denver, CO
Industry:
Computer Software
Skills:
H.323
Sip
Asn.1
Snmp
Q.931
X.509
Jtapi
Ivr
Avaya
Call Control
Rtp
H.248
Tdm
Cti
Unified Communications
Pkcs
Jsse
Jsr 309
Msml
Sql
Webrtc
Jsr289
Telecommunications
Voip
Ip
Tcp/Ip
Unix
Linux
Interests:
Science and Technology
Education
Languages:
English
French
Isaac Eyeson Photo 2

Isaac Eyeson

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Location:
Broomfield, CO
Isaac Eyeson Photo 3

Isaac Eyeson Broomfield, CO

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Work:
Avaya Inc

2010 to 2000
Senior Software Engineer

Avaya Inc
Westminster, CO
2000 to 2010
Software Engineer

Lucent Technologies
Westminster, CO
1997 to 2000
Member of Technical Staff

Education:
University of Kansas
1997
Master of Science in Electrical Engineering

Skills:
Languages/Protocols: Java, C, C++, Python, SIP, JSR289, JSR309, WebRTC, JSON, Speech Analytics, VoiceXML, Ecma CSTA-3, H.323, SQL, XML, HTML5, SCXML, APIs/Software: Eclipse IDE, Visual Studio, Tomcat, WebSphere, JBoss, OpenSSL, J2EE, UCMA, Android4 SDK Systems/Tools: Unix, Linux, Windows (7, Server 2008), OCS & Lync Server, Agile process tools (Crucible, Rally, Maven, Wikis)

Publications

Us Patents

Method And Apparatus For Automatically Directing Calls Using A Transfer By An Invisible Agent In A Switch

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US Patent:
20030223404, Dec 4, 2003
Filed:
May 29, 2002
Appl. No.:
10/158097
Inventors:
Isaac Eyeson - Northglenn CO, US
Joel Ezell - Broomfield CO, US
Norman Petty - Columbia Falls MT, US
International Classification:
H04L012/66
US Classification:
370/352000, 379/221010, 379/088170
Abstract:
Utilizing an invisible agent within a remote switch to allow the redirection of calls received from a telephone set connected to a public telephone network to a main switching system using a transfer.

Method And Apparatus For Automatically Directing Calls By An Invisible Agent In A Switch

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US Patent:
20030223568, Dec 4, 2003
Filed:
May 29, 2002
Appl. No.:
10/158077
Inventors:
Isaac Eyeson - Northglenn CO, US
Joel Ezell - Broomfield CO, US
Norman Petty - Columbia Falls MT, US
International Classification:
H04M007/00
US Classification:
379/220010
Abstract:
Utilizing an invisible agent within a remote switch to allow the redirection of calls received from a telephone set connected to a public telephone network to a main switching system.

Communications Arbitrator

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US Patent:
20150304492, Oct 22, 2015
Filed:
Apr 22, 2014
Appl. No.:
14/258848
Inventors:
Isaac K. Eyeson - Broomfield CO, US
Assignee:
AVAYA INC. - Basking Rdige NJ
International Classification:
H04M 3/42
H04M 3/51
H04M 3/22
Abstract:
Content of a communication session, such as a voice communication between a user and an agent of a contact center is monitored. A keyword, a phrase, an emotion, or a gesture related to a topic in the monitored content of the communication session is identified. A rule based on the identified the monitored content is applied. In response to applying the rule based on the monitored content, one or more topic suggestions are identified and presented to the user. For example, the rule can detect that the agent changed the discussion from a first topic to a second topic. In response to the agent discussing the second topic, the user is presented with two topics suggestions for the two topics. The user can select one of the topic suggestions to focus the agent on a specific topic suggestion. The selected topic suggestion along with discussions options are then displayed to the agent.
Isaac K Eyeson from Broomfield, CO, age ~54 Get Report