US Patent:
20120072262, Mar 22, 2012
Inventors:
Katherine R. Runkle - Hoagland IN, US
Holliday Gaston Shaw - Cornelius NC, US
Thomas R. Williams - Mansfield TX, US
Assignee:
Bank of America Corporation - Charlotte NC
International Classification:
G06F 17/30
Abstract:
A measurement system assessment tool is disclosed. In particular embodiments, a method includes communicating a plurality of questions associated with a plurality of dimensions of a measurement system. The method further includes receiving a response to each of the plurality of questions, each of the plurality of responses associated with one of a plurality of dimensions of the measurement system. The method further includes determining, for each of the responses, a numerical value associated with the response. The method also includes, for each of the plurality of dimensions, selecting a subset of the plurality questions, each of the questions in the subset associated with the same respective dimension of the measurement system. The method further includes calculating, for each of the plurality of dimensions, an average score, wherein each average score comprises an average of the numerical values associated with the questions in the subset.