US Patent:
20190020725, Jan 17, 2019
Inventors:
- Menlo Park CA, US
John Stephen Anderson - Portola Valley CA, US
Mandeep Dhillon - San Jose CA, US
Abhishek Nandakumar - Belmont CA, US
Yeon Seung Hong - Singapore, SG
Alessia Antonucci - San Francisco CA, US
Himanshu Baweja - Sunnyvale CA, US
Natapa Phruthisaranphong - Singapore, SG
International Classification:
H04L 29/08
G06F 9/54
G06F 11/30
G06Q 10/10
H04L 12/26
Abstract:
The present disclosure relates to tracking events that result from a conversation on a messaging platform and that occur outside of the messaging platform. In one embodiment, the messaging platform may provide a user-selectable option that enables a first party or a second party to indicate that an event has occurred outside of the messaging platform. In another embodiment, the messaging platform may be configured to detect when a document is exchanged in a conversation via the messaging platform. In yet another embodiment, information may be extracted from a document exchanged in a conversation via a messaging platform. The extracted information may be used to determine whether an event has occurred outside of the messaging platform.