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Glenn Aikens Phones & Addresses

  • Cary, NC
  • 6517 Kingscote Ct, Raleigh, NC 27617 (919) 845-6916
  • 4908 Matlock Ct, Apex, NC 27502
  • Gloucester, MA
  • 6517 Kingscote Ct, Raleigh, NC 27617

Work

Company: Metlife Sep 1, 2013 Position: Development manager

Education

Degree: Bachelors, Bachelor of Science School / High School: Clarkson University 1986 to 1990 Specialities: Computer Science

Skills

Software Development • Integration • Software Project Management • Itil • Soa • Solution Architecture • Architectures • Architecture • Agile Methodologies • Enterprise Architecture • Data Warehousing • Tcp/Ip • System Deployment • Requirements Analysis • Db2 • Websphere • Scrum • Unix • Service Oriented Architecture • Java • Java Enterprise Edition • Sql • Xml • Linux • Web Services • Javascript • Eclipse

Industries

Insurance

Resumes

Resumes

Glenn Aikens Photo 1

Development Manager

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Location:
Raleigh, NC
Industry:
Insurance
Work:
Metlife
Development Manager

Ibm Jan 2011 - Jul 2013
Account Enablement Lead

Ibm Apr 1999 - Apr 2005
Senior Software Architect

Ibm May 1995 - Apr 1999
Product Designer

Ibm Jun 1990 - Mar 1992
Software Developer
Education:
Clarkson University 1986 - 1990
Bachelors, Bachelor of Science, Computer Science
Skills:
Software Development
Integration
Software Project Management
Itil
Soa
Solution Architecture
Architectures
Architecture
Agile Methodologies
Enterprise Architecture
Data Warehousing
Tcp/Ip
System Deployment
Requirements Analysis
Db2
Websphere
Scrum
Unix
Service Oriented Architecture
Java
Java Enterprise Edition
Sql
Xml
Linux
Web Services
Javascript
Eclipse

Publications

Us Patents

Method, System And Program Product For Managing Network Performance

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US Patent:
7870243, Jan 11, 2011
Filed:
Apr 11, 2000
Appl. No.:
09/547273
Inventors:
Glenn Clement Aikens - Apex NC, US
Siu Hung Choy - Durham NC, US
Shawn Allen Clymer - Raleigh NC, US
Douglas Ronald Duer - Pittsboro NC, US
Richard Arthur Franck - Chapel Hill NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 15/173
US Classification:
709224
Abstract:
A service level agreement between a network service provider and a network user may require that specified service metrics or parameters be maintained within predetermined limits. To reduce the chance those limits (and the service level agreement) will be violated, the service metric is sampled periodically over successive sampling intervals. The mean value and the standard deviation of the set of samples obtained during the most recent sampling interval are used to screen out unreliable data. If the set of samples satisfies the reliability screening, the set is used in combination with past acceptable sets to determine the trend in the sampled service metric. If the trend is toward a violation, the time of the violation is predicted based on the assumption the current trend will continue. If the predicted time of violation is sufficiently near the current time, an alert is sent to the service provider to permit the service provider to initiate anticipatory corrective action.

Methods And Apparatus For Management Of Configuration Item Lifecycle State Transitions

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US Patent:
7913227, Mar 22, 2011
Filed:
Feb 28, 2007
Appl. No.:
11/679999
Inventors:
Glenn C. Aikens - Raleigh NC, US
Melissa Jane Buco - Amawalk NY, US
Maheswaran Surendra - Croton-on-Hudson NY, US
Christopher Ward - Glen Ridge NJ, US
Steve Weinberger - Lewis Center OH, US
Sam Shixiong Yang - Austin TX, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 9/44
US Classification:
717120
Abstract:
Techniques for managing a plurality of configuration items in an information repository are provided. Lifecycle state transitions of the plurality of configuration items are regulated in accordance with one or more lifecycle state transition diagrams and, when a life cycle state transition involves a protected life cycle state, one or more request for change identifiers.

Methods And Apparatus For Authentication Of Configuration Items Via Configuration Item Change Analysis

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US Patent:
8631389, Jan 14, 2014
Filed:
Feb 28, 2007
Appl. No.:
11/679996
Inventors:
Glenn C. Aikens - Raleigh NC, US
Melissa Jane Buco - Amawalk NY, US
Maheswaran Surendra - Croton-on-Hudson NY, US
Christopher Ward - Glen Ridge NJ, US
Steve Weinberger - Lewis Center OH, US
Sam Shixiong Yang - Austin TX, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 9/44
US Classification:
717121, 726 2
Abstract:
Techniques for authenticating one or more configuration items in an information repository are provided comprising the step of running an audit on the one or more configuration items in accordance with a change history of each of the one or more configuration items and one or more request for change identifiers.

Automatic Configuration Of Metric Components In A Service Level Management System

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US Patent:
20040167979, Aug 26, 2004
Filed:
Feb 20, 2003
Appl. No.:
10/370640
Inventors:
Glenn Aikens - Raleigh NC, US
Bradford Fisher - Chapel Hill NC, US
Brian Jeffrey - Cary NC, US
Kevin Kuhner - Cary NC, US
Robert Nielsen - Chapel Hill NC, US
Jeffrey Summers - Cary NC, US
Doug Willenborg - Apex NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F015/173
US Classification:
709/225000
Abstract:
A service level management (SLM) configuration system and method. The SLM configuration system can include a data store having one or more references to metric components. A discovery processor can be coupled to the data store and programmed to identify individual ones of the metric components through the references which can be incorporated in a service level agreement (SLA) and managed by an associated SLM system. Finally, a registration processor can be coupled both to the discovery processor and to the associated SLM system. The registration processor can have a configuration for adding identified ones of the metric components to the associated SLM system for management by the associated SLM system when the identified ones of the metric components are incorporated into an SLA managed by the associated SLM system.

Multi-Tier Composite Service Level Agreements

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US Patent:
20050071182, Mar 31, 2005
Filed:
Sep 30, 2003
Appl. No.:
10/677876
Inventors:
Glenn Aikens - Raleigh NC, US
Shawn Clymer - Raleigh NC, US
Bradford Fisher - Chapel Hill NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F017/60
US Classification:
705001000
Abstract:
A composite, multi-tier SLA. A composite, multi-tier SLA can include two or more service offerings having both internal use only service level objectives and external service level objectives. The composite, multi-tier SLA further can include two or more SLAs combined into a single, composite SLA. Each of the SLAs can correspond to a specific one of the service offerings. Moreover, the SLAs in the composite SLA can have a hierarchical organization based upon dependencies between the service offerings. Notably, each of the SLAs can correspond to one of an outsourced service offering, an internal service offering and an external service offering. Additionally, at least one of the SLAs can expose an external service level objective of a corresponding internal service offering which has been redefined as an internal use only service level objective in an SLA at a higher tier in the hierarchical organization.

Method, System, And Program Product For Providing Access To J2Ee Application Servers From Non-J2Ee Application Clients

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US Patent:
20060161925, Jul 20, 2006
Filed:
Jan 20, 2005
Appl. No.:
11/038914
Inventors:
Glenn Aikens - Apex NC, US
Kent Hayes - Chapel Hill NC, US
Paul McMahan - Apex NC, US
Joseph Nedimyer - Hillsborough NC, US
James Stubley - Apex NC, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06F 9/46
G06F 15/16
US Classification:
719313000, 709203000
Abstract:
The present invention provides a method, system, and computer program product for providing access to J2EE application servers from non-J2EE application clients. The method comprises: sending data from an application client to a staging area; sending a message from the application client to a J2EE application server, the message notifying the J2EE application server that data is available in the staging area and providing a name of an adapter that can retrieve the data from the staging area; obtaining the adapter using a Message Driven Bean, wherein the Message Driven bean retrieves the data from the staging area using the adapter; and inserting the retrieved data into a database of the J2EE application server using the Message Driven Bean.

Methods And Apparatus For Global Service Management Of Configuration Management Databases

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US Patent:
20080004991, Jan 3, 2008
Filed:
Jun 30, 2006
Appl. No.:
11/478747
Inventors:
Glenn C. Aikens - Raleigh NC, US
Naga A. Ayachitula - Elmsford NY, US
Messaoud B. Benantar - Austin TX, US
Krishna S. Garimella - San Jose CA, US
Hari Haranath Madduri - Austin TX, US
Yan Or - San Francisco CA, US
Larisa Shwartz - Scarsdale NY, US
Maheswaran Surendra - Croton-On-Hudson NY, US
Steve Weinberger - Lewis Center OH, US
Assignee:
International Business Machines Corporation - Armonk NY
International Classification:
G06Q 30/00
US Classification:
705 27
Abstract:
A global service management configuration comprises a plurality of interrelated administrative objects. One or more of the plurality of interrelated administrative objects provide access control of one or more of a plurality of configuration items of a configuration management database by at least one of the plurality of interrelated administrative objects.
Glenn Clement Aikens from Cary, NC, age ~55 Get Report