Resumes
Resumes
Franklyn Rivera
View pageLocation:
Jacksonville, FL
Industry:
Information Technology And Services
Work:
Merrill Lynch Jun 2011 - Mar 2013
Tier Ii and Tier Iii Team Lead
Paine Webber Aug 2001 - Jul 2005
Service Desk Analyst
Ups May 1995 - Mar 2001
Customer Service Representative
Tier Ii and Tier Iii Team Lead
Paine Webber Aug 2001 - Jul 2005
Service Desk Analyst
Ups May 1995 - Mar 2001
Customer Service Representative
Education:
Ponce, High School 1985 - 2000
Skills:
Process Improvement
Training
Troubleshooting
Sharepoint
Technical Support
Desk Top Support
Information Technology
Business Analysis
Crm
Help Desk Support
Leadership
Management
Networking
Quality Assurance
Vendor Management
Windows 7
Windows Xp
Training
Troubleshooting
Sharepoint
Technical Support
Desk Top Support
Information Technology
Business Analysis
Crm
Help Desk Support
Leadership
Management
Networking
Quality Assurance
Vendor Management
Windows 7
Windows Xp
Languages:
Spanish
Certifications:
Ccna
Cisco
Cisco
Senior Network And Security Engineer
View pageLocation:
Jacksonville, FL
Work:
Senior Network and Security Engineer