Resumes
Resumes

Digital Customer Success Manager
View pageLocation:
2916 Rice Blvd, Houston, TX 77005
Industry:
Computer Software
Work:
PwC - National since Apr 2012
Social Media Integrated CRM /CX Practice Manager
360 CRM Solutions aka Hashmi Consulting Services Jan 2007 - Apr 2012
Engagement Director
360crmsolutions.com Jan 2007 - Apr 2012
Engagement Director
MidSouth Bank 2007 - 2008
PM/Consultant
Perficient Nov 2005 - Dec 2006
Sr Project Mgr
Social Media Integrated CRM /CX Practice Manager
360 CRM Solutions aka Hashmi Consulting Services Jan 2007 - Apr 2012
Engagement Director
360crmsolutions.com Jan 2007 - Apr 2012
Engagement Director
MidSouth Bank 2007 - 2008
PM/Consultant
Perficient Nov 2005 - Dec 2006
Sr Project Mgr
Education:
Houston Baptist University 1996 - 1998
MBA Houston Baptist University - College of Business and Economics 1996 - 1998
MBA, Strategy Baylor University - Hankamer School of Business 1983 - 1986
BBA, Management, Finance London Business School, U. of London 1985 - 1985
St Paul's
MBA Houston Baptist University - College of Business and Economics 1996 - 1998
MBA, Strategy Baylor University - Hankamer School of Business 1983 - 1986
BBA, Management, Finance London Business School, U. of London 1985 - 1985
St Paul's
Skills:
Crm
Strategy
Business Intelligence
Program Management
Management
Business Process
Business Analysis
Consulting
Project Management
Strategic Planning
Leadership
Enterprise Software
Integration
Erp
Business Process Improvement
Analysis
Team Building
Product Management
Software Project Management
Business Strategy
Saas
Marketing
Management Consulting
Budgets
Analytics
Training
Siebel
Enterprise Architecture
Mergers and Acquisitions
Executive Management
Insurance
Call Center
Forecasting
Outsourcing
Integrated Marketing
Business Transformation
Start Ups
Sales Process
It Strategy
Vendor Management
Process Improvement
Business Process Re Engineering
Online Marketing
Business Development
Consultancy
Professional Services
Risk Management
Finance
Project Portfolio Management
Product Development
Strategy
Business Intelligence
Program Management
Management
Business Process
Business Analysis
Consulting
Project Management
Strategic Planning
Leadership
Enterprise Software
Integration
Erp
Business Process Improvement
Analysis
Team Building
Product Management
Software Project Management
Business Strategy
Saas
Marketing
Management Consulting
Budgets
Analytics
Training
Siebel
Enterprise Architecture
Mergers and Acquisitions
Executive Management
Insurance
Call Center
Forecasting
Outsourcing
Integrated Marketing
Business Transformation
Start Ups
Sales Process
It Strategy
Vendor Management
Process Improvement
Business Process Re Engineering
Online Marketing
Business Development
Consultancy
Professional Services
Risk Management
Finance
Project Portfolio Management
Product Development
Interests:
Music Professionally
Skiing
Coaching
Outdoors
Mentoring
Personal
Biking
Hiking
Skiing
Coaching
Outdoors
Mentoring
Personal
Biking
Hiking
Languages:
English
Arabic
Arabic
Certifications:
Siebel Design School
Oracle Crm Fusion
Oracle Crmod
Rightnow Crm
Eloqua
Endeca Commerce
Endeca Info Discovery (Bi)
Srm
Inquira
Microsoft Crm
Mb2 713 Sales
Change Management
Oracle Crm Fusion
Oracle Crmod
Rightnow Crm
Eloqua
Endeca Commerce
Endeca Info Discovery (Bi)
Srm
Inquira
Microsoft Crm
Mb2 713 Sales
Change Management