Eunice R Malley

Vallejo, CA

Information Technology And Services

The World Is Now My Playground
Retired
State of California
Division Analyst
State of California Jul 2013 - Jan 2015
Project Technical Writer and Editor
Pacific Gas and Electric Company Mar 2013 - Jul 2013
Contract Senior Technical Writer
Kaiser Permanente Aug 2010 - Sep 2012
Contract Technical Writer

University of Washington
Bachelors, Bachelor of Arts, Broadcast Journalism Springfield College

Procedures Analysis and Documentation
Translation Between Technical and End User Staff and Vice Versa
Creating Documentation From Scratch
Separating Wheat From the Chaff
Publications Project Management and Administration
Software Documentation
Analysis
Project Management
Translation
Technical Writing
From Scratch
Publications
Process Improvement
Online Help
Technical Documentation
Editing
Microsoft Office
Content Management
Team Management
Visio
Proposal Writing
Leadership
Troubleshooting
Integration
Training
Management
Program Management
Documentation
Web Content

San Francisco Bay Area

Information Technology and Services

The Mosaic Company Oct 2012 - Dec 2012
Contract Technical Writer
Kaiser Permanente IT Aug 2010 - Sep 2012
Contract Technical Writer
Independent Consultant Dec 2009 - Aug 2010
EMR Support Specialist
KT Consulting Aug 2008 - Nov 2008
Technical Writer/Operations Specialist
MarketLive, Inc. Jun 2007 - Jul 2008
Sr. Technical Writer

University of Washington
B.A., Broadcast Journalism Springfield College

Procedures analysis and documentation
Translation between technical and end user staff and vice versa
Creating documentation from scratch
Separating “wheat from the chaff”
Publications project management and administration
Software Documentation
Analysis
Project Management
Translation
Technical Writing
From Scratch
Publications
Process Improvement
Online Help

Received an award for a consumer guide I wrote from the Society for Technical Communication.

PG&E

Mar 2013 to 2000
Technical Writer (Contractor)
The Mosaic Company
San Francisco, CA
Oct 2012 to Dec 2012
Technical Writer (Contractor)
Kaiser Permanente Information Technology
Pleasanton, CA
Aug 2010 to Sep 2012
Technical Writer (Contractor)
Self-employed
Vallejo, CA
May 2009 to Jul 2010
Electronic Medical Record Support Specialist
KT Consulting, Inc
Antioch, CA
Aug 2008 to Nov 2008
Operations Specialist/Technical Writer
MarketLive, Inc
Petaluma, CA
Jun 2007 to Jul 2008
Senior Technical Writer
Kaiser Foundation Health Plan, Inc
Oakland, CA
Apr 2005 to Jun 2007
Business Application Coordinator
KT Consulting, Inc
Antioch, CA
Jul 2004 to Apr 2005
Independent Business Analyst and Technical Writer
State of California

Jan 2002 to Jun 2004
Independent Technical Writer
Hardware Documentation
Rohnert Park, CA
1997 to 2001
Supervisor

Martinez Adult School
May 2009
Certificate of Completion in Medical
University of Washington
Seattle, WA
B.A. in Communications/Broadcast Journalism