Ekaterina F Belskaya

5064 north Wolcott Ave, Chicago, IL 60612

Program Development

Terra Sounds
Program Coordinator
Bayru Llc Feb 2012 - Apr 2013
Resolution Center Manager
Bayru Llc Jan 2011 - Feb 2012
Email Marketing Specialist
Bayru Llc Mar 2010 - Jan 2011
Sales and Customer Service Representative
Hotel Andorra Center Best Hotels Dec 2008 - Apr 2009
Front Desk Associate

State University of Management (Sum) 2001 - 2007
Masters, Management High School # 1106

Email Marketing
E Commerce
Customer Service
Online Marketing
Digital Marketing
Content Management
Russian
Sales
Online Advertising
Customer Retention
Net Promoter Score
Ppc
Negotiation
Resolutions
Social Media Marketing
Marketing Strategy
Social Media
Project Management
Marketing Communications
Strategy
Seo
Budgets
Customer Support
Customer Satisfaction
Google Adwords
Customer Satisfaction Research
Entrepreneurship
Sales Process
Kayako
Customer Surveys
Balanced Scorecard
Html Emails

English
Spanish
Italian
Russian

BAYRU LLC
Morton Grove, IL
Feb 2012 to Apr 2013
Resolution Center Manager
BayRu LLC

Feb 2011 to Jan 2012
Email Marketing Specialist
BayRu LLC

Mar 2010 to Jan 2011
Sales and Customer Service Representative
HOTEL "ANDORRA CENTER" (Andorra-La-Vella, Andorra)

Dec 2008 to Apr 2009
Front Desk Associate
NAVIGATOR Tour Ltd (Moscow, Russia)

Sep 2004 to Nov 2008
Group Reservations Manager

THE STATE UNIVERSITY OF MANAGEMENT (Moscow, Russia)
2002 to 2007
Bachelor of Administrative in State and Municipal Administration