Resumes
Resumes

Encampments Coordinator
View pageLocation:
New York, NY
Industry:
Government Administration
Work:
City of New York, Department of Homeless Services
Encampments Coordinator
City of New York, Department of Homeless Services Feb 2016 - Feb 2018
Canvassar
Nyc Human Resources Administration Apr 2015 - Feb 2016
Intake Coordinator
Maximus Sep 2005 - Mar 2015
Customer Service Supervisor
Encampments Coordinator
City of New York, Department of Homeless Services Feb 2016 - Feb 2018
Canvassar
Nyc Human Resources Administration Apr 2015 - Feb 2016
Intake Coordinator
Maximus Sep 2005 - Mar 2015
Customer Service Supervisor
Skills:
Customer Service
Microsoft Office
Call Centers
Leadership
Training
Team Leadership
Process Improvement
Coaching
Customer Satisfaction
Data Entry
Strategic Planning
Public Speaking
Microsoft Office
Call Centers
Leadership
Training
Team Leadership
Process Improvement
Coaching
Customer Satisfaction
Data Entry
Strategic Planning
Public Speaking
Languages:
English
Spanish
Spanish

Call Center Supervisor
View pageLocation:
New York, NY
Industry:
Government Administration
Work:
Maximus
Call Center Supervisor
Call Center Supervisor

Efrem Velez New York, NY
View pageWork:
New York State of Health Marketplace, MAXIMUS Inc
Dec 2013 to 2000
Customer Service Supervisor
New York Physician Profile, MAXIMUS Inc.
New York, NY
Apr 2007 to Dec 2013
Lead Client Service Representative
New Jersey Healthcare Profile, MAXIMUS Inc.
New York, NY
Oct 2005 to Dec 2013
Lead Client Service Representative
New York Bridge Plan, MAXIMUS Inc.
New York, NY
Aug 2010 to Aug 2011
Lead Client Services Representative
Virginia Enrollment Broker Services, MAXIMUS Inc.
New York, NY
Jun 2010 to Aug 2010
Lead Client Service Representative
New York State Licensed Professional Photo ID Program
Jan 2007 to Aug 2010
Lead Client Service Representative
New York Medicaid Choice
New York, NY
Dec 2006 to Dec 2008
Internal Auditor
Medicare Drug Card Reconsideration Project
Sep 2004 to Oct 2005
Reconsideration Coordinator
EZ Rentals / RemasUSA
New York, NY
Mar 2004 to Apr 2005
Marketing & Real Estate Coordinator / Customer Service Specialist
Net Prospect
New York, NY
Feb 2001 to Jan 2004
Customer Service Supervisor
Dec 2013 to 2000
Customer Service Supervisor
New York Physician Profile, MAXIMUS Inc.
New York, NY
Apr 2007 to Dec 2013
Lead Client Service Representative
New Jersey Healthcare Profile, MAXIMUS Inc.
New York, NY
Oct 2005 to Dec 2013
Lead Client Service Representative
New York Bridge Plan, MAXIMUS Inc.
New York, NY
Aug 2010 to Aug 2011
Lead Client Services Representative
Virginia Enrollment Broker Services, MAXIMUS Inc.
New York, NY
Jun 2010 to Aug 2010
Lead Client Service Representative
New York State Licensed Professional Photo ID Program
Jan 2007 to Aug 2010
Lead Client Service Representative
New York Medicaid Choice
New York, NY
Dec 2006 to Dec 2008
Internal Auditor
Medicare Drug Card Reconsideration Project
Sep 2004 to Oct 2005
Reconsideration Coordinator
EZ Rentals / RemasUSA
New York, NY
Mar 2004 to Apr 2005
Marketing & Real Estate Coordinator / Customer Service Specialist
Net Prospect
New York, NY
Feb 2001 to Jan 2004
Customer Service Supervisor
Education:
DeVry Institute of Technology
Long Island City, NY
Jan 1999 to Jul 2001
Computer Information Systems
Borough of Manhattan Community College
New York, NY
Jan 1998 to Jun 1999
Computer Information Systems
Long Island City, NY
Jan 1999 to Jul 2001
Computer Information Systems
Borough of Manhattan Community College
New York, NY
Jan 1998 to Jun 1999
Computer Information Systems