Resumes
Resumes
Solutions Engineer, Hp Enterprise Services, Bank Of America Contact Center
View pagePosition:
Solutions Engineer, Enterprise Services, Bank of America Contact Center at Hewlett-Packard
Location:
Charlotte, North Carolina
Industry:
Information Technology and Services
Work:
Hewlett-Packard - Charlotte, North Carolina Area since Jul 2011
Solutions Engineer, Enterprise Services, Bank of America Contact Center
Corpratel Sep 1999 - Jun 2011
Telecommunications Engineering, Architectural and IT Project Management, Consultant
Wells Fargo Jun 2010 - Nov 2010
Systems Architect
Bally Total Fitness Mar 2005 - Sep 2010
Spin/Cycling Instructor - recreational hobby
HTR Aug 2009 - Jan 2010
Technical Consultant Australia State Government
Solutions Engineer, Enterprise Services, Bank of America Contact Center
Corpratel Sep 1999 - Jun 2011
Telecommunications Engineering, Architectural and IT Project Management, Consultant
Wells Fargo Jun 2010 - Nov 2010
Systems Architect
Bally Total Fitness Mar 2005 - Sep 2010
Spin/Cycling Instructor - recreational hobby
HTR Aug 2009 - Jan 2010
Technical Consultant Australia State Government
Education:
University of North Carolina at Charlotte 2012 - 2013
California State Polytechnic University-Pomona
Cisco University
CCNA, Networking Pasadena City College
AA/AS, Computer Information Systems
California State Polytechnic University-Pomona
Cisco University
CCNA, Networking Pasadena City College
AA/AS, Computer Information Systems
Skills:
VoIP
Cisco
Telecommunications
Documentation
Data Center
Vendor Management
System Administration
ITIL
Disaster Recovery
System Deployment
Integration
Network Security
IT Management
PMP
Troubleshooting
IT Service Management
Software Documentation
Telecommunications Engineering
Video Conferencing
Cisco Technologies
Security
Project Management
Networking
Call Centers
Switches
Cisco
Telecommunications
Documentation
Data Center
Vendor Management
System Administration
ITIL
Disaster Recovery
System Deployment
Integration
Network Security
IT Management
PMP
Troubleshooting
IT Service Management
Software Documentation
Telecommunications Engineering
Video Conferencing
Cisco Technologies
Security
Project Management
Networking
Call Centers
Switches
Honor & Awards:
Customer Service Hall of Fame Award, Yahoo-Inc. 07/07
Certificate of Achievement, 4-7 Digit Dial Plan Conversion Yahoo-Inc. 04-08
Certifications:
PMP, PMI
CCNA, Cisco
ACACN, Avaya
CCNA, Cisco
ACACN, Avaya