Diane S Lapier

1225 Rockdale Rd, Dubuque, IA 52003

Hospital & Health Care

E-Mds
Senior Software Support Specialist
Mckesson Provider Technologies Oct 2003 - Apr 2016
Product Support Analyst
Cigna Insurance Services May 2003 - Oct 2003
Advisory Service Analyst
Experian May 2003 - Oct 2003
Implementation Consultant

Amstead University, Online Degree Program 2002 - 2003
Associates, Computer and Information Systems Dubuque Senior High School, Dubuque, Ia 1977 - 1981
Dubuque Senior High School
Amstead University
Associates, Associate of Arts, Information Systems

Healthcare Information Technology
Hipaa
Software Documentation
Troubleshooting
Electronic Medical Record
Negotiation
Ehr
Process Improvement
Healthcare Information Technology
Business Process Improvement
Windows
Lotus
Tso
Vantive Sage and Sap
Unix
U.s. Health Insurance Portability and Accountability Act
Technical Support
Healthcare
Powerpoint
Sql Standard Structured Query Language
Pl/Sql Developer
Database
Remote Desktop
Rightfax Tool
Filezilla
Microsoft Office
Microsoft Excel
Microsoft Word
Bomgar
User Interface
Microsoft Server Platforms
Crm
Customer Satisfaction
Project Management
Employee Training
Core Competences
Customer Service
Customer Relationship Management
Training

Volleyball
6 Years
Club Volleyball Coach
Volunteer at Humane Society
2 Years
Reading
Hiking
Running
Aerobics Instructor

English

Six Sigma Yellow Belt
Cybersecurity With Cloud Computing
Time Management Fundamentals
Organizational Learning and Development
Improving Your Focus
License A3C3D5
Lynda.com, License A3C3D5