Derek J Cicora

Elmira, NY

Information Technology And Services

Computer Task Group since Feb 2013
Systems Analyst
Computer Task Group 2011 - Feb 2013
Field Services Analyst
Computer Task Group Aug 2009 - 2011
Field Services Technician

Active Directory
Troubleshooting
Windows 7
Technical Support
Windows Server
Help Desk Support
Computer Hardware
Sharepoint
Servers
Microsoft Exchange
Disaster Recovery
Windows Xp
Software Installation
System Administration
Operating Systems
Information Technology
Computer Repair
Software Documentation
Server Administration
Bmc Remedy
Vmware
Laptops
It Operations
Windows
Hardware
Itil
Printers
Remote Desktop
Powershell
Windows Xp Pro

Xenapp 6.5 Cca (Citrix Certified Administrator)
Citrix

Systems Management Tools Analyst at Computer Task Group

Corning, New York

Information Technology and Services

Computer Task Group since Feb 2013
Systems Management Tools Analyst
Computer Task Group 2011 - Feb 2013
Field Services Analyst
Computer Task Group Aug 2009 - 2011
Field Services Technician

Active Directory
Windows Server
Servers
Windows 7
Computer Hardware
Technical Support
Disaster Recovery
Troubleshooting