Cynthia Hanson Phones & Addresses
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Wyckoff, NJ
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Pawleys Island, SC
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Surfside Beach, SC
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Pawleys Isl, SC
Business Records
Name / Title
Company / Classification
Phones & Addresses
Director
The Harry Walker Agency
Events Services · Business Services · All Other Information Svcs
Events Services · Business Services · All Other Information Svcs
355 Lexington Avenue, 21, New York, NY 10017
355 Lexington Ave, New York, NY 10017
(646) 227-4900, (212) 563-0700, (646) 227-4901
355 Lexington Ave, New York, NY 10017
(646) 227-4900, (212) 563-0700, (646) 227-4901
Publications
Isbn (Books And Publications)
Instant Nursing Assessment: Gerontologic
View page
Author
Cynthia Hanson
ISBN #
0827371012
Us Patents
Speaker Recognition And Denial Of A Transaction Based On Matching A Known Voice Print
View pageUS Patent:
20160042349, Feb 11, 2016
Filed:
Aug 14, 2015
Appl. No.:
14/826607
Inventors:
- Wilmington DE, US
Vernon Marshall - Montclair NJ, US
Seshasayee Bellamkonda - Glendale AZ, US
Marcel Leyva - Chandler AZ, US
Cynthia Hanson - Minneapolis MN, US
Vernon Marshall - Montclair NJ, US
Seshasayee Bellamkonda - Glendale AZ, US
Marcel Leyva - Chandler AZ, US
Cynthia Hanson - Minneapolis MN, US
International Classification:
G06Q 20/40
G10L 17/00
G06Q 20/38
G10L 17/00
G06Q 20/38
Abstract:
One-to-many comparisons of callers' voice prints with known voice prints to identify any matches between them. When a customer communicates with a particular entity, such as a customer service center, the system makes a recording of the real-time call including both the customer's and agent's voices. The system segments the recording to extract at least a portion of the customer's voice to create a customer voice print, and it formats the segmented voice print for network transmission to a server. The server compares the customer's voice print with multiple known voice prints to determine any matches, meaning that the customer's voice print and one of the known voice prints are likely from the same person. The identification of any matches can be used for a variety of purposes, such as determining whether to authorize a transaction requested by the customer.