Cord M Tocci

Arlington, MA

Information Technology And Services

Ebsco Industries, Inc. Feb 2014 - Jul 2015
Service Desk Support Specialist, Tier 3
Ebsco Industries, Inc. Feb 2014 - Jul 2015
Desktop Engineer
Ebsco Industries, Inc. Oct 2012 - Feb 2014
End User Computing Support Technician, Tier 2
Ebsco Industries, Inc. Sep 2011 - Oct 2012
End User Computing Support Technician Intern
Endicott College Sep 2009 - May 2011
Help Desk Student Technician

Endicott College 2008 - 2012
Bachelors, Bachelor of Science, Computer Science Arlington High School 2004 - 2008

Sql
Html
Programming
Networking
Sysaid
Kaseya
Managesoft
Php
Visual C#
Computers
Dell Computers
Computer Technology
Photoshop
Phone Etiquette
Active Directory
Acronis
Ghost Imaging
Facebook
Twitter
Microsoft Office 2003
Microsoft Office 2007
Virus Removal
Batch Programming
Windows and Mac Operating Systems
Databases
Help Desk Support
Windows 7
Windows Server
Microsoft Office
Time Management
Os X
Troubleshooting
Access
Technical Support
Hardware
Windows Xp Pro
Windows
Computer Hardware
Laptops
Windows Xp
Sharepoint
Css
System Administration
Vmware
Powerpoint
Microsoft Word
Software Documentation
Teamwork
Microsoft Excel
Security
System Center Configuration Manager
Powershell
Vmware Vsphere
Virtual Private Network
Social Media
Office 365
Desktop Engineer
Usmt
Sophos
Symantec Endpoint Protection
Desktop Administration
Windows Desktop Administration
Cisco Call Manager
Pulse Secure
Mac Os Administration

Working Out
Computers
Technology
Steak
Music
Lacrosse
Movies
Spending Time With Friends

Itil Foundation Level