Resumes
Resumes

Senior Product Support Analyst
View pageLocation:
12479 Woodcrest Dr, Omaha, NE 68137
Industry:
Telecommunications
Work:
Csg International Feb 2016 - Mar 2019
Product Support Analyst Ii
Csg International Feb 2016 - Mar 2019
Senior Product Support Analyst
Csg International Aug 2015 - Feb 2016
Product Support Analyst I
West Corporation Mar 2013 - Aug 2015
Customer Service Manager
West Corporation May 2012 - Mar 2013
Performance Assessment Liaison
Product Support Analyst Ii
Csg International Feb 2016 - Mar 2019
Senior Product Support Analyst
Csg International Aug 2015 - Feb 2016
Product Support Analyst I
West Corporation Mar 2013 - Aug 2015
Customer Service Manager
West Corporation May 2012 - Mar 2013
Performance Assessment Liaison
Education:
Central High School 1999 - 2003
Metropolitan Community College
Metropolitan Community College
Skills:
Customer Service
Sales
Customer Satisfaction
Customer Experience
Team Leadership
Leadership
Management
Team Building
Microsoft Office
Call Centers
Account Management
Sales Management
Customer Retention
Time Management
Crm
Technical Support
Contact Centers
Problem Management
Problem Isolation
Client Communication
Team Mentoring
Employee Training
Customer Escalation Management
Mentoring
Release Management
Problem Solving
Sales
Customer Satisfaction
Customer Experience
Team Leadership
Leadership
Management
Team Building
Microsoft Office
Call Centers
Account Management
Sales Management
Customer Retention
Time Management
Crm
Technical Support
Contact Centers
Problem Management
Problem Isolation
Client Communication
Team Mentoring
Employee Training
Customer Escalation Management
Mentoring
Release Management
Problem Solving
Interests:
Senator Al Franken
42 Degrees
Loot Crate
Midwest Collectible Toy Show
Inc
Mike Birbiglia
Comic Book Men
Community
Terragenesis
Arts and Entertainment
Larry Wilmore
All Young Girls Are Machine Guns
Pang Fu Raccoon 浣熊胖福福
Hidden Treasures Omaha
Platte Valley Antique Mall
Landmark and Historical Place
Pat Mapes Estate Sales
Movie Theater
The Auction Mill
Out of the Closet Estate Sales
It's Not Illegal
Best of Homer Simpson
Maitland Ward
Twist of Fate Estate Sales
Shopping and Retail
Fictional Character
Nebraska
Politician
Science
Smoking Jays
Home Movies
Off My Meds
Xbox One
Jerry Seinfeld
Property Management Company
Riae
White Trash Society
R2 K3
Just For Fun
Keshia
Personal Blog
Barbecue Restaurant
Robert Reich
Personal Website
Crum Cakes Bakery
Adrianne Palicki
Movie
Pet Service
Convenience Store
Cupcake Shop
Performance and Event Venue
North Omaha History
Elise Laurenne
Made In South Omaha
Miss Madeleine the Chateau
Bookstore
Science Website
Serial
Games/Toys
Podcast
Brass Armadillo Antique Mall
Erica Fett
News and Media Website
Producer
Almost Music
Ken Burns
Comedian
Clothing Store
Dejavu Estate Sales
Superbad
Com
Cheerful Nihilism
Fashion Model
Jb Toys and Collectibles
Performing Arts
Tv Show
Radiolab Podcast
Lilac Hill
I Survived South Omaha
Roy Wood
Empty Nest Estate Liquidations
22 Words
Marvel Collector Corps
Art Gallery
Head To Toe Creations
Old Omaha
Build Your Own R2 D2 Droid
The Raccoon Appreciation Society
Star Trek Online
History Museum
Mir Cosplay
Meriwether's Estate Sales
My Cat
Meanstreets Oma
The Moth
Retail Company
Musician/Band
Burger Restaurant
Morgan's Place Antiques
R2 Td Aka "Touchdown
A&R Salvage and Recycling
Estate Sales on the Go
Pet News Digest
Agent Carter
It's Frowned Upon
Movie Character
Video Game
Ernie Chambers
Baby Goods/Kids Goods
Ht Westroads Omaha
Douglas County Historical Society
Steel Angel Studios
Home Improvement
The Opposition W/ Jordan Klepper
Bronco's Hamburgers Omaha
Spider Man
Education Website
History
Food and Beverage Company
Vintage Star Wars Collector's Corner
Nonprofit Organization
Website
Omahaestatesales
Myomahaobsession
Former U
Talladega Nights
The Rebel Hideout
Product/Service
Artist
Local Business
Omaha Central High School
Futurism
O Comic Con
Spam
Cantina Collectibles
Omaha Municipal Land Bank
Trekkies For Bernie
Omaha Sexy Nerd Society
Marvel's Inhumans
Real Estate Agent
River City Antique Festival
Professional Service
Geology Page
Antique Store
Progressive Nebraska
Pet
God
Community Organization
History Nebraska
Public Figure
Mystic Fest
Puggle
Auction House
Storm Kitty
Family Feud 2
Media/News Company
Local Service
Omaha
The Durham Museum
Public School
42 Degrees
Loot Crate
Midwest Collectible Toy Show
Inc
Mike Birbiglia
Comic Book Men
Community
Terragenesis
Arts and Entertainment
Larry Wilmore
All Young Girls Are Machine Guns
Pang Fu Raccoon 浣熊胖福福
Hidden Treasures Omaha
Platte Valley Antique Mall
Landmark and Historical Place
Pat Mapes Estate Sales
Movie Theater
The Auction Mill
Out of the Closet Estate Sales
It's Not Illegal
Best of Homer Simpson
Maitland Ward
Twist of Fate Estate Sales
Shopping and Retail
Fictional Character
Nebraska
Politician
Science
Smoking Jays
Home Movies
Off My Meds
Xbox One
Jerry Seinfeld
Property Management Company
Riae
White Trash Society
R2 K3
Just For Fun
Keshia
Personal Blog
Barbecue Restaurant
Robert Reich
Personal Website
Crum Cakes Bakery
Adrianne Palicki
Movie
Pet Service
Convenience Store
Cupcake Shop
Performance and Event Venue
North Omaha History
Elise Laurenne
Made In South Omaha
Miss Madeleine the Chateau
Bookstore
Science Website
Serial
Games/Toys
Podcast
Brass Armadillo Antique Mall
Erica Fett
News and Media Website
Producer
Almost Music
Ken Burns
Comedian
Clothing Store
Dejavu Estate Sales
Superbad
Com
Cheerful Nihilism
Fashion Model
Jb Toys and Collectibles
Performing Arts
Tv Show
Radiolab Podcast
Lilac Hill
I Survived South Omaha
Roy Wood
Empty Nest Estate Liquidations
22 Words
Marvel Collector Corps
Art Gallery
Head To Toe Creations
Old Omaha
Build Your Own R2 D2 Droid
The Raccoon Appreciation Society
Star Trek Online
History Museum
Mir Cosplay
Meriwether's Estate Sales
My Cat
Meanstreets Oma
The Moth
Retail Company
Musician/Band
Burger Restaurant
Morgan's Place Antiques
R2 Td Aka "Touchdown
A&R Salvage and Recycling
Estate Sales on the Go
Pet News Digest
Agent Carter
It's Frowned Upon
Movie Character
Video Game
Ernie Chambers
Baby Goods/Kids Goods
Ht Westroads Omaha
Douglas County Historical Society
Steel Angel Studios
Home Improvement
The Opposition W/ Jordan Klepper
Bronco's Hamburgers Omaha
Spider Man
Education Website
History
Food and Beverage Company
Vintage Star Wars Collector's Corner
Nonprofit Organization
Website
Omahaestatesales
Myomahaobsession
Former U
Talladega Nights
The Rebel Hideout
Product/Service
Artist
Local Business
Omaha Central High School
Futurism
O Comic Con
Spam
Cantina Collectibles
Omaha Municipal Land Bank
Trekkies For Bernie
Omaha Sexy Nerd Society
Marvel's Inhumans
Real Estate Agent
River City Antique Festival
Professional Service
Geology Page
Antique Store
Progressive Nebraska
Pet
God
Community Organization
History Nebraska
Public Figure
Mystic Fest
Puggle
Auction House
Storm Kitty
Family Feud 2
Media/News Company
Local Service
Omaha
The Durham Museum
Public School
Languages:
English

Conrad Goetzinger Omaha, NE
View pageWork:
West Corporation
Mar 2013 to 2000
Customer Service Manager
West Corporation
Omaha, NE
May 2012 to Mar 2013
Performance Assessment Liaison
Heartland Scenic Studios
Omaha, NE
May 2009 to May 2012
Driver/ Lead Installer
Performance Chrysler Jeep Dodge of Omaha
Omaha, NE
Feb 2006 to May 2009
Salesman
Mar 2013 to 2000
Customer Service Manager
West Corporation
Omaha, NE
May 2012 to Mar 2013
Performance Assessment Liaison
Heartland Scenic Studios
Omaha, NE
May 2009 to May 2012
Driver/ Lead Installer
Performance Chrysler Jeep Dodge of Omaha
Omaha, NE
Feb 2006 to May 2009
Salesman
Education:
CENTRAL HIGH SCHOOL
Omaha, NE
2003
Management
METROPOLITON COMMUNITY COLLEGE
Omaha, NE
Omaha, NE
2003
Management
METROPOLITON COMMUNITY COLLEGE
Omaha, NE