Colleen M Fichter

Kalamazoo, MI

Construction

The Advisors Group of Pittsburgh
Administrative Assistant
Rex Glass & Mirror Co. Inc Jun 2018 - Nov 2019
Production Manager
Creative Lodging Solutions Dec 2013 - Jun 2014
Inside Sales Representative
Dynamic Systems Apr 2013 - Nov 2013
Customer Service Specialist
Smart Business Network Sep 1999 - Apr 2013
Sales Assistant and Office Manager

Point Park University 2013 - 2016
Bachelors, Bachelor of Science Point Park University 1997 - 1999
Bachelors, Bachelor of Science, Communication Community College of Allegheny County 1995 - 1997

Customer Service
Social Media
Corporate Communications
Management
Detail Oriented Communications Professional
Advertising
Crm
Marketing Communications
B2B
Sales
Online Marketing
Comprehensive Knowledge In Corporate Communication
Excels at Multi Tasking While Consistently Meeting Goals and Deadlines
Public Relations
Event Planning
Facebook
Event Management
Press Releases
Journalism
Online Advertising
Creative Services
Email Marketing
Marketing Strategy
Marketing
Copy Editing

Smart Business Network

Sep 1999 to Present
Customer Service Manager
The Acacia Group
Pittsburgh, PA
Dec 1994 to Sep 1999
Administrative Assistant

Point Park University
Pittsburgh, PA
Dec 1999
Bachelor of Science in Applied Corporate Communication

Highly-skilled, detail-oriented communications professional with excellent written and verbal skills. Works well independently and collaboratively; superior ability to develop interpersonal relationship with all levels of management, staff and clients. Comprehensive knowledge in corporate communications and customer service management. Excels at multi-tasking while consistently meeting goals and deadlines. Computer experience with Windows, MS Office (Word, Excel, Outlook and PowerPoint), Adobe X Professional and The Magazine Manager (web-based customer relationship management software).