Resumes
Resumes
Senior Manager, Customer Relations, Business To Business And Digital Care
View pageLocation:
1470 north Woodland Blvd, Deland, FL 32720
Industry:
Retail
Work:
Office Depot since Sep 2012
Senior Manager, Consumer Relations, Loyalty & E-Commerce Support
Office Depot Aug 2011 - Sep 2012
Manager, Executive Customer Relations
Office Depot Apr 2005 - Jul 2011
Manager II, Executive Customer Relations
Office Depot Sep 2000 - Apr 2005
Team Manager, Executive Customer Relations
Office Depot Oct 1999 - Sep 2000
Customer Service Manager
Senior Manager, Consumer Relations, Loyalty & E-Commerce Support
Office Depot Aug 2011 - Sep 2012
Manager, Executive Customer Relations
Office Depot Apr 2005 - Jul 2011
Manager II, Executive Customer Relations
Office Depot Sep 2000 - Apr 2005
Team Manager, Executive Customer Relations
Office Depot Oct 1999 - Sep 2000
Customer Service Manager
Education:
Broward Community College
AA, Business
AA, Business
Skills:
Customer Satisfaction
Cross Functional Team Leadership
Leadership
Call Centers
Management
Process Improvement
Sales Operations
Customer Service
Customer Retention
Team Building
Customer Experience
Account Management
B2B
E Commerce
P&L Management
Retail
Forecasting
Strategic Partnerships
Crm
Networking
Call Center
Outsourcing
Analysis
Salesforce.com
Direct Sales
Green Belt
Six Sigma
Customer Communication
Team Leadership
Time Management
Vendor Management
Social Media
Quality Assurance
Developer of People
Internal and External Communications
Business Process Improvement
Development and Delivery of Training
Customer Relationship Management
Cross Functional Team Leadership
Leadership
Call Centers
Management
Process Improvement
Sales Operations
Customer Service
Customer Retention
Team Building
Customer Experience
Account Management
B2B
E Commerce
P&L Management
Retail
Forecasting
Strategic Partnerships
Crm
Networking
Call Center
Outsourcing
Analysis
Salesforce.com
Direct Sales
Green Belt
Six Sigma
Customer Communication
Team Leadership
Time Management
Vendor Management
Social Media
Quality Assurance
Developer of People
Internal and External Communications
Business Process Improvement
Development and Delivery of Training
Customer Relationship Management
Certifications:
Green Belt - Six Sigma
Aveta Business Solutions/S.s.c.
Aveta Business Solutions/S.s.c.