Resumes
Resumes
Carsten Vischer
View pagePosition:
Senior Manager, Customer Management Advisory Services at Vertex Business Services
Location:
Phoenix, Arizona Area
Industry:
Management Consulting
Work:
Vertex Business Services since Jul 2009
Senior Manager, Customer Management Advisory Services
Accenture Apr 2005 - Jul 2009
Management Consultant
DIRECTV Oct 2000 - Apr 2005
Project Manager
DIRECTV Oct 2000 - Apr 2005
Senior Analyst
Drapers Rossmoor Inc. Oct 1998 - Oct 2000
Systems Administrator/Workforce Manager
Senior Manager, Customer Management Advisory Services
Accenture Apr 2005 - Jul 2009
Management Consultant
DIRECTV Oct 2000 - Apr 2005
Project Manager
DIRECTV Oct 2000 - Apr 2005
Senior Analyst
Drapers Rossmoor Inc. Oct 1998 - Oct 2000
Systems Administrator/Workforce Manager
Education:
Pepperdine University, The George L. Graziadio School of Business and Management 2000 - 2002
MBA, Business/Management Goshen College 1995 - 1997
BA, Management/International Business UniversitÃÂé de NeuchÃÂâtel 1992 - 1994
RIM
MBA, Business/Management Goshen College 1995 - 1997
BA, Management/International Business UniversitÃÂé de NeuchÃÂâtel 1992 - 1994
RIM
Skills:
Contact Center Management
Project Management
Process Improvement
Customer Relationship Management
Customer Experience Strategy
Program Management
Leadership
Project Management
Process Improvement
Customer Relationship Management
Customer Experience Strategy
Program Management
Leadership