Resumes
Resumes
Principal Consultant
View pageLocation:
Portland, OR
Industry:
Computer Software
Work:
Adobe since May 2012
Service Delivery Manager
Adobe Systems Apr 2010 - Apr 2012
Sr. Customer Support Consultant
Stream International Aug 1994 - Mar 2010
Support Professional
Service Delivery Manager
Adobe Systems Apr 2010 - Apr 2012
Sr. Customer Support Consultant
Stream International Aug 1994 - Mar 2010
Support Professional
Education:
Utah Technical College 1983 - 1984
Skills:
Service Delivery
Technical Support
Call Centers
Crm
Customer Support
Vendor Management
Customer Satisfaction
Troubleshooting
Saas
Enterprise Software
Team Management
Call Center
Team Leadership
Customer Experience
Cloud Computing
Software Documentation
Training
Outsourcing
Sla
Pre Sales
It Service Management
Computer Hardware
Contact Centers
Operating Systems
Networking
Operations Management
Lotus Notes
Bpo
Itil
Html
Windows 7
System Administration
Workforce Management
Customer Retention
It Operations
Linux
Php
Technical Support
Call Centers
Crm
Customer Support
Vendor Management
Customer Satisfaction
Troubleshooting
Saas
Enterprise Software
Team Management
Call Center
Team Leadership
Customer Experience
Cloud Computing
Software Documentation
Training
Outsourcing
Sla
Pre Sales
It Service Management
Computer Hardware
Contact Centers
Operating Systems
Networking
Operations Management
Lotus Notes
Bpo
Itil
Html
Windows 7
System Administration
Workforce Management
Customer Retention
It Operations
Linux
Php