Resumes
Resumes
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Associate Service Desk Analyst
View pageLocation:
Charlotte, NC
Industry:
Outsourcing/Offshoring
Work:
Bae Systems, Inc.
Service Desk Analyst
Bank of America Jan 2014 - May 2014
Help Desk Analyst Tier 2
Wells Fargo Sep 2013 - Jan 2014
Corporate Help Desk Analyst
Family Dollar Corporate Sep 2012 - Jul 2013
Helpdesk Analyst
Convergys Jun 2011 - Jan 2012
Call Center Agent
Service Desk Analyst
Bank of America Jan 2014 - May 2014
Help Desk Analyst Tier 2
Wells Fargo Sep 2013 - Jan 2014
Corporate Help Desk Analyst
Family Dollar Corporate Sep 2012 - Jul 2013
Helpdesk Analyst
Convergys Jun 2011 - Jan 2012
Call Center Agent
Education:
Itt Technical Institute 2010 - 2013
Associates, Telecommunications, Computer Systems
Associates, Telecommunications, Computer Systems
Skills:
Management
Troubleshooting
Customer Service
Help Desk Support
Team Management
Windows Xp
Customer Satisfaction
Windows 7
Technical Support
Troubleshooting
Customer Service
Help Desk Support
Team Management
Windows Xp
Customer Satisfaction
Windows 7
Technical Support
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Briyonna Baskin Charlotte, NC
View pageWork:
Wells Fargo
Charlotte, NC
Sep 2013 to Mar 2014
IT tier 1 help desk
Family Dollar Corp
Charlotte, NC
Sep 2012 to Aug 2013
Help Desk Support
Convergys
Charlotte, NC
May 2011 to Jan 2012
Help Desk
Charlotte, NC
Sep 2013 to Mar 2014
IT tier 1 help desk
Family Dollar Corp
Charlotte, NC
Sep 2012 to Aug 2013
Help Desk Support
Convergys
Charlotte, NC
May 2011 to Jan 2012
Help Desk
Education:
ITT Technical Institute
Charlotte, NC
2010 to 2013
Assoicate in Computer networking systems
Charlotte, NC
2010 to 2013
Assoicate in Computer networking systems