Brian Keith Isham

DMH IT Manager at Vermont Agency of Human Services

Montpelier, Vermont

Information Technology and Services

Vermont Agency of Human Services - Montpelier, Vermont since Apr 2013
DMH IT Manager
Dartmouth College - Hanover, NH Jul 2011 - Dec 2012
Senior IT Support Analyst
Emory University School of Medicine - Greater Atlanta Area Aug 2008 - Jan 2012
Educational Technology Manager, ExCEL
Castleton State College - Castleton, Vermont Oct 1999 - Jul 2008
Media Specialist
Castleton State College Jan 2001 - Jan 2002
Conference & Events Coordinator Assistant

Castleton State College 2007 - 2008
Master of Education (M.Ed.), Master of Arts in Education Castleton State College 1999 - 2004
B.A., Biology w/ Chemisty Minor Emory University
METI
New Horizons
Third Sky
Certification, ITIL v3

ITIL Certified
Customer Service
Curriculum Design
IT Service Management
Service Delivery
Application Support
Project Planning
Project Management
Medical Education
Medical Technology
IT Infrastructure Management
Educational Technology
Blackboard
Standardized Testing
Medical Simulation
Desktop Administration
Desktop Deployment
Database Administration
Digital Media Services
Microsoft Office
Office 365
Cloud Applications
Networking Protocol
Security Protocols
Information Systems
Service Desk
Apple Support
Training Delivery
Microsoft Exchange
Active Directory
Oracle Identity Manager
Oracle Applications
LANDesk
BMC Remedy
ServiceNow
Operating System Administration
Software Documentation
Service-Now
System Administration
ITIL
Management
DNS
Technical Support
Troubleshooting
Network Administration
Technical Writing
Windows Server
Windows
Visio
Help Desk Support