Resumes
Resumes

Director Of Operations At Dialogue Marketing
View pageLocation:
Greater Detroit Area
Industry:
Consumer Services

Account Executive And Consumer Experience Manager
View pageLocation:
1421 north Washington Ave, Royal Oak, MI 48067
Industry:
Consumer Services
Work:
Dialogue Marketing - Troy, Michigan since Aug 2011
Director of Operations
Entertainment Publications - Troy Michigan Jul 2010 - Jul 2011
Customer Service Manager
Entertainment Publications - Troy Michigan Mar 2007 - Jul 2010
Program Manager
Edcor - Pontiac Michigan Jan 2006 - Mar 2007
Account Executive
Edcor - Pontiac Michigan Feb 2005 - Jan 2006
Workforce Management
Director of Operations
Entertainment Publications - Troy Michigan Jul 2010 - Jul 2011
Customer Service Manager
Entertainment Publications - Troy Michigan Mar 2007 - Jul 2010
Program Manager
Edcor - Pontiac Michigan Jan 2006 - Mar 2007
Account Executive
Edcor - Pontiac Michigan Feb 2005 - Jan 2006
Workforce Management
Education:
Oakland University 1997 - 2001
Skills:
Process Improvement
Call Centers
Operations Management
Team Building
Outsourcing
Leadership
Management
Training
Crm
Team Management
Customer Retention
Team Leadership
Call Center Development
Program Management
Business Strategy
Vendor Management
Sales Management
Employee Training
Customer Service
Building Relationships
Operational Efficiency
Account Management
Sales
Customer Satisfaction
Salesforce.com
Strategy
Cross Functional Team Leadership
Business Process Improvement
B2B
Customer Experience
Problem Solving
Copc Registered Coordinator
Copc
Strategic Planning
Project Management
Coaching
Microsoft Office
Analysis
Bpo
Budgets
Performance Management
Call Centers
Operations Management
Team Building
Outsourcing
Leadership
Management
Training
Crm
Team Management
Customer Retention
Team Leadership
Call Center Development
Program Management
Business Strategy
Vendor Management
Sales Management
Employee Training
Customer Service
Building Relationships
Operational Efficiency
Account Management
Sales
Customer Satisfaction
Salesforce.com
Strategy
Cross Functional Team Leadership
Business Process Improvement
B2B
Customer Experience
Problem Solving
Copc Registered Coordinator
Copc
Strategic Planning
Project Management
Coaching
Microsoft Office
Analysis
Bpo
Budgets
Performance Management
Languages:
English
Certifications:
Copc Registered Coordinator
Copc Inc.
Copc Inc.

Brett Ries Berkley, MI
View pageWork:
Dialogue Marketing
Aug 2011 to May 2014
Director of Operations
Entertainment Publications
Mar 2007 to Aug 2011
Customer Service Manager
Edcor Data Services - Specialized Benefits Administration
Jul 2001 to Mar 2007
Account Executive - 3rd Party Corporate Tuition Administration
EDS
May 1998 to Jul 2001
Service Relations Supervisor
Aug 2011 to May 2014
Director of Operations
Entertainment Publications
Mar 2007 to Aug 2011
Customer Service Manager
Edcor Data Services - Specialized Benefits Administration
Jul 2001 to Mar 2007
Account Executive - 3rd Party Corporate Tuition Administration
EDS
May 1998 to Jul 2001
Service Relations Supervisor
Education:
Oakland University
Sep 1997 to Sep 2000
Bachelors in Business Administration
Sep 1997 to Sep 2000
Bachelors in Business Administration