Becca B Pollock

12 Par Ct, Mansfield, TX 76063

Hospital & Health Care

Texas Health Resources
Senior Learning Leader
The Work Shop Coaching and Consulting
Founder
Texas Health Resources
Service Excellence Coach and Patient Experience Consultant
Baylor University Medical Center Mar 2013 - Apr 2015
Director of Service Excellence
Baylor Scott & White Health Jul 2011 - Mar 2013
Senior Organization Development Consultant

Case Western Reserve University 2010 - 2012
Case Western Reserve University 2009
Case Western Reserve University
Baylor University
Bachelors, Bachelor of Arts, Psychology

Employee Engagement
Talent Management
Organizational Development
Human Resources
Succession Planning
Organizational Effectiveness
Team Building
Leadership Development
Training
Coaching
Performance Management
Leadership
Workforce Planning
Onboarding
Change Management
Career Development
Staff Development
Culture Change
Executive Coaching
Performance Improvement
Management Development
Restaurant Management
Organizational Design
Workshop Facilitation
Process Improvement
Emotional Intelligence
Job Coaching
Business Alignment
Mediation
Strategic Planning
Employee Training
Human Performance
Partnering
Business Process Mapping
Talent Acquisition
Hr Consulting
Consulting
360 Feedback
Management Consulting
Conflict Resolution
Needs Analysis
Talent Development
Change Leadership
Work Environment
Action Plans
Organizational Change
Process Mapping
Alignment
Patient Satisfaction
Patient Advocacy

Certified Internal Auditor (Cia)
Global Professional In Human Resources (Gphr®)
Lean Six Sigma Yellow Belt (Icyb)