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Arnab Mishra Phones & Addresses

  • Hayward, CA
  • Sunnyvale, CA
  • Nashville, TN
  • West Dundee, IL
  • West Dundee, IL

Work

Company: Syntel inc

Education

School / High School: KIIT Deemed university Bhubaneswar 2001 Specialities: Bachelor of Technology

Resumes

Resumes

Arnab Mishra Photo 1

Arnab Mishra

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Work:
Syntel INC

Jan 2013 to 2000

Syntel INC

Jan 2013 to 2000
Programs ,Process Flow Integrator

Jewish Hospital & St. Mary's HealthCare

2005 to 2000
Lawson Techno- FUNCTIONAL Consultant

Tata Consultancy SERVICES

Dec 2011 to Jan 2013

Tata Consultancy SERVICES

Dec 2011 to Jan 2013
Mainframes Host

Dell Services

Dec 2008 to Nov 2011

Dell Services

Dec 2008 to Nov 2011
Programs , Process Flow Admin

Jewish Hospital & St. Mary's HealthCare

May 2008 to Dec 2008

Jewish Hospital & St. Mary's HealthCare

May 2008 to Dec 2008

Jewish Hospital & St. Mary's HealthCare

Aug 2005 to May 2008
Integrated Project Management

Education:
KIIT Deemed university Bhubaneswar
2001 to 2005
Bachelor of Technology

M.P.C college Baripada
Baripada, Orissa
2000

Publications

Us Patents

Routing Inbound Communications Across Call Centers And The Like

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US Patent:
20110255553, Oct 20, 2011
Filed:
Apr 14, 2011
Appl. No.:
13/087270
Inventors:
Ramesh Bobba - Fremont CA, US
Mukesh Sundaram - San Jose CA, US
Prem Uppaluru - Cuppertino CA, US
Gaya Vukkadala - San Jose CA, US
Arnab Mishra - Burlingame CA, US
International Classification:
H04L 12/54
US Classification:
370429
Abstract:
Communications within a communication management network are routed according to a dynamic scorecard routing method in which communication routing decision attributes of communication route destinations are monitored through data feeds from the communication route destinations at a communication router. Values of the communication routing decision attributes are processed to produce processed attribute values and these processed attribute values are stored in a scorecard routing database. Thereafter, upon receipt of an indication of an inbound communication, a call controller is instructed to route the inbound communication to one of the communication route destinations according to assessed scores of the communication route destinations compiled using the processed communication routing decision attribute values stored in the scorecard routing database.
Arnab Mishra from Hayward, CA, age ~42 Get Report