Resumes
Resumes
Contact Center Forecaster\Capacity Planning Analyst
View pageLocation:
Fort Worth, TX
Industry:
Financial Services
Work:
Bayview Loan Servicing, Llc
Contact Center Forecaster\Capacity Planning Analyst
Bank of America Mar 2012 - Jun 2017
Officer, Consumer Product Strategy Analyst Ii
Prime Therapeutics Jun 2009 - Feb 2012
Metrics Analyst
Bank of America May 2006 - May 2009
Workforce Management Specialist
Cvs Health Feb 2008 - Dec 2008
Senior Process Analyst
Contact Center Forecaster\Capacity Planning Analyst
Bank of America Mar 2012 - Jun 2017
Officer, Consumer Product Strategy Analyst Ii
Prime Therapeutics Jun 2009 - Feb 2012
Metrics Analyst
Bank of America May 2006 - May 2009
Workforce Management Specialist
Cvs Health Feb 2008 - Dec 2008
Senior Process Analyst
Education:
University of Phoenix 2015 - 2018
Bachelors, Bachelor of Science, Accounting The University of Texas at Arlington 1998 - 2001
Seguin High School 1994 - 1998
Bachelors, Bachelor of Science, Accounting The University of Texas at Arlington 1998 - 2001
Seguin High School 1994 - 1998
Skills:
Analysis
Risk Management
Forecasting
Strategy
Leadership
Portfolio Management
Customer Experience
Financial Analysis
Financial Modeling
Management
Training
Financial Risk
Finance
Analytical Skills
Risk Management
Forecasting
Strategy
Leadership
Portfolio Management
Customer Experience
Financial Analysis
Financial Modeling
Management
Training
Financial Risk
Finance
Analytical Skills
Interests:
Social Services
Children
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Children
Economic Empowerment
Civil Rights and Social Action
Education
Environment
Science and Technology
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health
Aretha Alejos Fort Worth, TX
View pageWork:
Bank of America Corp
Dec 2013 to 2000
Officer, Consumer Product Strategic Analyst II
Bank of America Corp
Fort Worth, TX
Mar 2012 to Dec 2013
Officer, Consumer Product Strategic Analyst I
PRIME THERAPEUTICS
Irving, TX
Jun 2009 to Feb 2012
Metrics Analyst (Business Planning Analyst)
Bank of America Corp
Fort Worth, TX
Mar 2008 to Jun 2009
Business Support Lead II (Workforce Management)
Dec 2013 to 2000
Officer, Consumer Product Strategic Analyst II
Bank of America Corp
Fort Worth, TX
Mar 2012 to Dec 2013
Officer, Consumer Product Strategic Analyst I
PRIME THERAPEUTICS
Irving, TX
Jun 2009 to Feb 2012
Metrics Analyst (Business Planning Analyst)
Bank of America Corp
Fort Worth, TX
Mar 2008 to Jun 2009
Business Support Lead II (Workforce Management)
Education:
Ashworth College
2005 to 2006
Paralegal Studies
University of Texas at Arlington
Arlington, TX
1998 to 2001
Computer Science & Engineering
2005 to 2006
Paralegal Studies
University of Texas at Arlington
Arlington, TX
1998 to 2001
Computer Science & Engineering