Andrew P Seraphin

Miami, FL

Real Estate

Firstservice Residential Florida
Information Technology Specialist
Barry University Feb 2016 - Aug 2018
It Support Desk Technician
Barry University Aug 2008 - Feb 2016
It Support Desk Assistant
Barry University Sep 2011 - Dec 2011
Anatomy Lab Teaching Assistant
1199 Seiu Jul 2007 - Aug 2008
Legal Clerk

Fiu Robert Stempel College of Public Health & Social Work 2015 - 2017
Master of Public Health, Masters, Epidemiology Barry University 2008 - 2012
Bachelors, Bachelor of Science, Biology Florida State University 2007 - 2008

Customer Service
Microsoft Office
Microsoft Word
Powerpoint
Research
Microsoft Excel
Teamwork
Social Media
Public Speaking
Photoshop
English
Event Planning
Microsoft Powerpoint
Incident Management
Troubleshooting
Software Documentation
It Documentation
Active Directory
Data Analysis
Process Optimization
Written Communication
Oral Communication
Online Communications
Communication Training
Supervisory Skills
Escalations Management
Remote Diagnostics
Hardware Diagnostics
Tracking Systems
Procedural Documentation
Training Documentation
Technical Documentation
Tutorials
Customer Relationship Management
Customer Satisfaction
Customer Support
Customer Service Representatives
Big Data
Spss
Leadership
Management
Time Management
Microsoft Outlook
Classroom Instruction
Networking
Wireless Networking
3D Printing
Design Thinking

Economic Empowerment
Education
Environment
Science and Technology
Arts and Culture
Health

English

Learning Data Analytics
Learning To Use Makerbot 3D Printers
Creativity Bootcamp

Miami, FL