Resumes
Resumes
Vice President Customer Experience
View pageLocation:
3680 east San Mateo Way, Chandler, AZ 85249
Industry:
Financial Services
Work:
Quicken Loans
Executive Director, Client Relationship
Rgax
Executive Director, Customer Experience
Isle of Capri Casino Nov 2013 - Jun 2017
Senior Director, Revenue Creation and Customer Intelligence
Fcl Graphics Apr 2013 - Nov 2013
Vice President, Strategic Marketing and Customer Management
Learning Care Group Sep 2010 - Mar 2013
Executive Director, Customer Experience
Executive Director, Client Relationship
Rgax
Executive Director, Customer Experience
Isle of Capri Casino Nov 2013 - Jun 2017
Senior Director, Revenue Creation and Customer Intelligence
Fcl Graphics Apr 2013 - Nov 2013
Vice President, Strategic Marketing and Customer Management
Learning Care Group Sep 2010 - Mar 2013
Executive Director, Customer Experience
Education:
The University of Winnipeg 2000 - 2002
Baldwin Wallace University 1998 - 2000
Baldwin Wallace University 1998 - 2000
Skills:
Crm
Call Centers
Vendor Management
Direct Marketing
Strategy
Customer Experience
Marketing Strategy
Leadership
Analytics
Marketing
Process Improvement
Cross Functional Team Leadership
Relationship Management
Customer Retention
Segmentation
Customer Relationship Management
Management
Banking
Strategic Planning
Team Building
Business Process Improvement
Call Center
Hubspot
Sugarcrm
Salesforce.com Implementation
Salesforce Marketing Cloud
Salesforce Financial Services Cloud
Mortgage Lending
Mortgage Marketing
Mortgage Industry
Loans
Account Management
Teamwork
Communication
Project Management
Business Strategy
Strategic Partnerships
Business Process Outsourcing
Insurance
Salesforce Sales Cloud
Executive Management
Customer Loyalty
Thought Leadership
Direct To Consumer
Operations Management
Call Centers
Vendor Management
Direct Marketing
Strategy
Customer Experience
Marketing Strategy
Leadership
Analytics
Marketing
Process Improvement
Cross Functional Team Leadership
Relationship Management
Customer Retention
Segmentation
Customer Relationship Management
Management
Banking
Strategic Planning
Team Building
Business Process Improvement
Call Center
Hubspot
Sugarcrm
Salesforce.com Implementation
Salesforce Marketing Cloud
Salesforce Financial Services Cloud
Mortgage Lending
Mortgage Marketing
Mortgage Industry
Loans
Account Management
Teamwork
Communication
Project Management
Business Strategy
Strategic Partnerships
Business Process Outsourcing
Insurance
Salesforce Sales Cloud
Executive Management
Customer Loyalty
Thought Leadership
Direct To Consumer
Operations Management