Ana Luisa Venezia

695 Eastern Ct, Ridgewood, NJ 07450

Consumer Services

Xerox - Cherry Hill NJ since Apr 2012
Operations Manager
Y-ME National Breast Cancer Organization - Greater Chicago Area Oct 2010 - Aug 2011
Contact Center Consultant
Y-ME National Breast Cancer Organization - Greater Chicago Area Jul 2005 - Mar 2009
Contact Center Manager
Authentic Process Healing Institute - New York, New York Oct 2002 - Jul 2005
Executive Director
Pershing LLC - Jersey City NJ Dec 1994 - Oct 2002
Vice President Customer Satisfaction Management

Financial Advisory
Team Building
Addiction Recovery
Audio Conferencing
Sales
Community
Mentoring
Performance Metrics
Euroclear
San
Contact Centers
Real Estate
Employee Relations
Leadership Studies
Cross Functional Team Leadership
Facilitation
Assessment
Management
Msn
Diversity Management
Toastmasters
Coaching
Outsourcing
Spanish
Leadership
Authentic
Boston
Public Speaking
Personal Development
Collaborative
Human Resources
Settlement
Networking
Escalation
Foundation
Sociology
Customer Satisfaction
Languages
Business Services
Education
Staff Management
Healthcare
Data Recovery
Project Leadership
Team Leadership
Bilingual
Strategy
Organizational Development
Cedel
Public Policy
Operations Management
Nonprofits
Training
Policy
Enrichment
Employee Training
Customer Service
Conferences
Corporate Performance
Project Management
Research
Task Force
Call Centers
Chicago
Board of Directors
Analysis
London
Retreats
R
Customer Relations
Jersey
High Potential
Women's
Business Analysis
Quality Assurance
Strategic Planning
Operations
Workshops
Empowerment
Community Organizations
Marketing
Leadership Development
Credit
Change Management
Time Management
Social Influence
International Operations
Data Driven Testing
Project
Non Profits
Healing
Business Process Improvement
Breast Cancer
Advocacy
Pivotal
Responsibility
Internal Audit
Council
Policies and Procedures
International
501C3
Root Cause Analysis
Sql Tuning
Account Management
New York
Prevention
Vendor Management
Process Improvement
Financial Services
Business Continuity
Program Management
Systems Management
Trauma
Budgets
Unlimited
Staff Development
Multilingual
Recruiting
Consumer
Strength Training