Alison Carlin Carrabba

1650 south Powerline Rd, Deerfield Beach, FL 33069

Non-Profit Organization Management

AIG since Apr 2012
Senior Quality Assurance Manager
Direct Channels Group 2009 - 2012
Performance Manager
AIG 2010 - 2010
Consultant
ThinkQuest NYC - NYC Apr 2009 - Oct 2009
Managing Director
ThinkQuest NYC - NYC Oct 2006 - Apr 2009
Program Director

Rollins College 1986 - 1991
BA, Spanish Ethel Walker 1984 - 1986
HS

Program Management
Training
Leadership
Public Speaking
Management
Quality Assurance
Coaching
Strategy
Recruiting
Strategic Planning
Call Center
Nonprofits
Marketing
Negotiation
Customer Service
Vendor Management
Team Building
Start Ups
Entrepreneurship
Call Centers
Crm
Process Improvement
Sales
Marketing Strategy
Leadership Development
Project Management
Account Management
Team Leadership
Customer Experience
Business Process Improvement
Social Media
Performance Management
Budgets
Change Management
Operations Management
Cross Functional Team Leadership
Data Analysis
Employee Training
Analysis
Project Planning
Organizational Development
Business Strategy
Management Consulting
Customer Satisfaction
Customer Retention
Business Development
Event Management
Fundraising
Business Analysis
Staff Development

American Express / Chartis Insurance (AIG)

2010 to 2000
Free Lance Consultant
ThinkQuest NYC
New York, NY
2006 to 2009
Managing Director, 2009
Tranzact/Mosaic/Paradigm Direct
Fort Lee, NJ
2003 to 2006
Senior Director
Tranzact/Mosaic/Paradigm Direct

2001 to 2003
Senior Director
Tranzact/Mosaic/Paradigm Direct

1998 to 2001
Account Manager and Quality Assurance Agent
Public School District 1
New York, NY
1992 to 1998
NYC Bilingual School Teacher, PS 64 & 19

Rollins College
Winter Park, FL
May 1991
Bachelor of Arts in Spanish