Resumes
Resumes
Director Customer Service Operations
View pageLocation:
Newbury Park, CA
Industry:
Utilities
Work:
New Jersey Resources Feb 2015 - May 2018
Manager - Contact Office Operations
New Jersey Resources Feb 2015 - May 2018
Director Customer Service Operations
American Water Sep 2012 - Jan 2015
Operations Support Supervisor
New Jersey American Water Oct 2009 - Sep 2012
Frcc Supervisor
Manager - Contact Office Operations
New Jersey Resources Feb 2015 - May 2018
Director Customer Service Operations
American Water Sep 2012 - Jan 2015
Operations Support Supervisor
New Jersey American Water Oct 2009 - Sep 2012
Frcc Supervisor
Education:
Moorpark College Business Administration 2014 - 2017
Seton Hall University 2009 - 2010
Masters, Leadership, Communications Centenary University 2007 - 2009
Bachelors, Bachelor of Science, Business Administration, Management Moorpark College
Seton Hall University 2009 - 2010
Masters, Leadership, Communications Centenary University 2007 - 2009
Bachelors, Bachelor of Science, Business Administration, Management Moorpark College
Skills:
Leadership
Public Speaking
Program Management
Process Improvement
Training
Analysis
Team Leadership
Leadership Development
Strategic Planning
Management
Team Building
Change Management
Project Planning
Community Outreach
Project Management
Business Process Improvement
Employee Training
Strategic Communications
Financial Analysis
Public Speaking
Program Management
Process Improvement
Training
Analysis
Team Leadership
Leadership Development
Strategic Planning
Management
Team Building
Change Management
Project Planning
Community Outreach
Project Management
Business Process Improvement
Employee Training
Strategic Communications
Financial Analysis
Interests:
Social Services
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Arts and Culture
Health
Civil Rights and Social Action
Education
Environment
Poverty Alleviation
Arts and Culture
Health
Languages:
English
Account Executive At Peak Performance
View pageLocation:
Greater New York City Area
Industry:
Automotive
Dmc At Aspen Rms
View pageLocation:
Greater New York City Area
Industry:
Marketing and Advertising
Alfred Glass Newark, NJ
View pageWork:
NJ American Water
Oct 2009 to 2000
FRCC Supervisor
NJ American Water
Short Hills, NJ
Dec 2007 to Oct 2009
Operations Specialist
NJ American Water
Lakewood, NJ
Oct 2005 to Dec 2007
FRCC Specialist
American Water
Pensacola, FL
Mar 2005 to Oct 2005
Service Coordinator
American Water
Pensacola, FL
Dec 2004 to Mar 2005
Customer Service Associate
Oct 2009 to 2000
FRCC Supervisor
NJ American Water
Short Hills, NJ
Dec 2007 to Oct 2009
Operations Specialist
NJ American Water
Lakewood, NJ
Oct 2005 to Dec 2007
FRCC Specialist
American Water
Pensacola, FL
Mar 2005 to Oct 2005
Service Coordinator
American Water
Pensacola, FL
Dec 2004 to Mar 2005
Customer Service Associate
Education:
Seton Hall University
2009 to Sep 2010
M.A. in Communication and Leadership
Centenary College
2007 to 2009
B.S. in Business Administration
Rutgers University
Camden, NJ
2012
Green Belt Trained in Six Sigma
2009 to Sep 2010
M.A. in Communication and Leadership
Centenary College
2007 to 2009
B.S. in Business Administration
Rutgers University
Camden, NJ
2012
Green Belt Trained in Six Sigma