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Alexandra Drane Phones & Addresses

  • Newton Centre, MA
  • 4 Edgewater Pl, Winchester, MA 01890 (781) 721-3452
  • Gloucester, MA
  • Mattapoisett, MA
  • Beverly, MA
  • West Lake Hills, TX
  • Londonderry, NH
  • Boston, MA
  • 4 Edgewater Pl, Winchester, MA 01890

Industries

Information Technology and Services

Resumes

Resumes

Alexandra Drane Photo 1

Alexandra Drane

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Location:
Greater Boston Area
Industry:
Information Technology and Services

Business Records

Name / Title
Company / Classification
Phones & Addresses
Alexandra Drane
Principal
Engage With Grace Inc
Nonclassifiable Establishments
100 Cummings Ctr, Beverly Farms, MA 01915
Alexandra Drane
Manager
ENGAGE WITH GRACE LLC
4 Edgewater Pl, Winchester, MA 01890
Alexandra Drane
Founder
DISEASE MANAGEMENT PURCHASING CONSORTIUM INTERNATIONAL, INC
Management Services
890 Winter St SUITE 208, Waltham, MA 02451

Publications

Us Patents

Method Of And System For Providing Adaptive Respondent Training In A Speech Recognition Application Based Upon The Inherent Response Of The Respondent

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US Patent:
7933775, Apr 26, 2011
Filed:
Nov 14, 2005
Appl. No.:
11/273528
Inventors:
Nasreen Quibria - Newton MA, US
Lucas Merrow - North Andover MA, US
Oleg Boulanov - Beverly MA, US
John P. Kroeker - Hamilton MA, US
Alexandra Drane - Winchester MA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
G10L 21/00
G10L 15/00
US Classification:
704270, 704231, 7042701
Abstract:
A system for conducting a telephonic speech recognition application includes an automated telephone device for making telephonic contact with a respondent and a speech recognition device which, upon the telephonic contact being made, presents the respondent with at least one introductory prompt for the respondent to reply to; receives a spoken response from the respondent; and performs a speech recognition analysis on the spoken response to determine a capability of the respondent to complete the application. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is capable of competing the application, the speech recognition device presents at least one application prompt to the respondent. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is not capable of completing the application, the speech recognition system presents instructions on completing the application to the respondent.

Speech Recognition Method Of And System For Determining The Status Of An Answered Telephone During The Course Of An Outbound Telephone Call

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US Patent:
8363792, Jan 29, 2013
Filed:
Sep 2, 2005
Appl. No.:
11/219593
Inventors:
Lucas Merrow - North Andover MA, US
Alexandra Drane - San Francisco CA, US
John Kroeker - Hamilton MA, US
Oleg Boulanov - Beverly MA, US
Nasreen Quibria - Boston MA, US
Michael R. Robinson - Salem MA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
H04M 1/64
US Classification:
379 69, 379 8802, 379 8818, 37926607, 704270
Abstract:
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.

Systems And Techniques For Producing Spoken Voice Prompts With Dialog-Context-Optimized Speech Parameters

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US Patent:
8380519, Feb 19, 2013
Filed:
Jan 25, 2008
Appl. No.:
12/020217
Inventors:
Lisa Lavoie - Cambridge MA, US
Lucas Merrow - York ME, US
Alexandra Drane - Winchester MA, US
Frank Rizzo - Bedford NH, US
Ivy Krull - Andover MA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
G10L 15/22
US Classification:
704275
Abstract:
Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

Speech Recognition Method Of And System For Determining The Status Of An Answered Telephone During The Course Of An Outbound Telephone Call

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US Patent:
20020051522, May 2, 2002
Filed:
Aug 31, 2001
Appl. No.:
09/945282
Inventors:
Lucas Merrow - North Andover MA, US
Alexandra Drane - San Francisco CA, US
John Kroeker - Hamilton MA, US
Oleg Boulanov - Beverly MA, US
Nasreen Quibria - Boston MA, US
Michael Robinson - Salem MA, US
International Classification:
H04M001/64
US Classification:
379/088010
Abstract:
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.

Systems And Methods For Producing Build Calls

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US Patent:
20080181371, Jul 31, 2008
Filed:
Jan 30, 2008
Appl. No.:
12/022723
Inventors:
Lucas Merrow - York ME, US
Alexandra Drane - Winchester MA, US
Ivy Krull - Andover MA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
H04M 1/64
H04M 11/00
US Classification:
379 8801, 379 8818
Abstract:
Techniques are disclosed for making an automated telephone call more interactive and intelligent by saving responses gathered from a previous call and using that information to build more personal and engaging subsequent interactions. An initial telephone call can be designed with data needs in mind. Relevant responses from the initial calls can be captured and stored and a follow-up call can be created that includes dialogs that reference specific information from the previous interactions with the system. Such build call techniques can be utilized on outbound, as well as inbound calls, and can simulate a human being's ability to listen, remember and refer to past conversations, making the automated telephone calls more interactive and effective.

Method Of And System For Providing Adaptive Respondent Training In A Speech Recognition Application

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US Patent:
20110231190, Sep 22, 2011
Filed:
Mar 21, 2011
Appl. No.:
13/052412
Inventors:
Nasreen Quibria - Newton MA, US
Lucas Merrow - York ME, US
Oleg Boulanov - Beverly MA, US
John P. Kroeker - Hamilton MA, US
Alexandra Drane - Glendale CA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
G10L 15/06
US Classification:
704243, 704E15007
Abstract:
A system for conducting a telephonic speech recognition application includes an automated telephone device for making telephonic contact with a respondent and a speech recognition device which, upon the telephonic contact being made, presents the respondent with at least one introductory prompt for the respondent to reply to; receives a spoken response from the respondent; and performs a speech recognition analysis on the spoken response to determine a capability of the respondent to complete the application. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is capable of competing the application, the speech recognition device presents at least one application prompt to the respondent. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is not capable of completing the application, the speech recognition system presents instructions on completing the application to the respondent.

Speech Recognition Method Of And System For Determining The Status Of An Answered Telephone During The Course Of An Outbound Telephone Call

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US Patent:
20130108031, May 2, 2013
Filed:
Dec 17, 2012
Appl. No.:
13/717082
Inventors:
Eliza Corporation - Beverly MA, US
Alexandra Drane - Winchester MA, US
John Kroeker - Hamilton MA, US
Oleg Boulanov - Beverly MA, US
Nasreen R. Quibria - Newton MA, US
Michael R. Robinson - Scottsdale AZ, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
H04M 1/64
US Classification:
379 8802
Abstract:
A system for determining the status of an answered telephone during the course of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at which a target person is listed, upon the telephone call being answered, initiating a prerecorded greeting which asks for the target person and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person, the speech recognition device initiates a speech recognition application with the target person.

Systems And Techniques For Producing Spoken Voice Prompts

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US Patent:
20130132096, May 23, 2013
Filed:
Jan 16, 2013
Appl. No.:
13/742778
Inventors:
Lisa Lavoie - Cambridge MA, US
Lucas Merrow - North Andover MA, US
Alexandra Drane - Winchester MA, US
Frank Rizzo - Bedford NH, US
Ivy Krull - Andover MA, US
Assignee:
Eliza Corporation - Beverly MA
International Classification:
G10L 15/22
US Classification:
704275
Abstract:
Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.
Alexandra Drane from Newton Centre, MA, age ~53 Get Report