Alex Saks

Greater Los Angeles Area

Real Estate

Seattle, WA

Food Production

Aldridge Marketing Group, Inc.
Customer Service Representative
High 5 Software Jan 2014 - Nov 2016
Customer Success Manager and Inside Sales and Marketing
Michaelo Espresso Jan 2010 - Jan 2013
Customer Service and Support Manager and Information Technology Manager
Fox Communications Humanity Online Mar 2008 - Mar 2009
Technical Support Level Ii, Qa, Sales and Marketing
Dolphin Imaging & Management Solutions Oct 2006 - Dec 2007
Management and Imaging Support Technician

Los Angeles Valley College 1998 - 2000
Oxford Institute of Technology 1999

Troubleshooting
Customer Service
Technical Support
Sales
Call Centers
Computer Hardware
Dell Computers
Management
Customer Support
Team Building
Software Documentation
Marketing
Leadership
Hardware Installation
Access
Networking
Quality Assurance
Training
Salesforce.com
Seo
Microsoft Office
Team Leadership
Windows Server
Help Desk Support
Process Improvement
Mac Os
Html
Sql
Customer Service Management
Project Management
Call Center
Inbound Marketing
Program Management
Operations Management
Business Analysis
Adobe Creative Suite
Photoshop
Css
Goldmine
Track It
Javascript
Lan Wan
E Commerce
Sales Presentation Skills
Prospecting Skills
Persistence
Sales Planning
Motivation For Sales
Selling To Customer Needs
Content Marketing

English

Michaelo Espresso Inc
Seattle, WA
Jan 2010 to Jan 2013
Customer Service Manager, SEO, Marketing, Billing, Sales and IT Department
Fox Communications / Humanity Online LLC
Kirkland, WA
Mar 2008 to Mar 2009
Technical Support Level II, QA, Sales and Marketing
Dolphin Management and Imaging Solutions
Chatsworth, CA
Oct 2006 to Dec 2007
Management and Imaging Support Technician / Senior Level II Support Technician
Exaktime Inc
Woodland Hills, CA
Jun 2005 to Sep 2006
Product Support Specialist Level II / Product Specialist
Cyberhotline Inc
Los Angeles, CA
Jul 2002 to Jun 2005
Technical Support Manager, Systems Administrator and Inbound Sales

ed2go
2010
Managing Customer Service
ed2go
2009
A+ Certification
ed2go
2008
Professional Sales Skills
Butterfield Enterprises
2006
Psychology of Selling
Oxford Institute of Technology
1999
Computer Technician & Customer Support

Windows OS 95+, Mac OS 9x+, Microsoft Office Suite, Map Point, Adobe Creative Suite, SQL Server, Crystal Reports, Goldmine, SalesLogix, SalesForce, Track-IT, SQL Queries, HTML, JAVA, XML, CSS, Strong Communication Skills, LAN + WAN, TCP/IP, Strong Internet Skills, SEO / Marketing, Troubleshooting