Resumes
Resumes
Head 2Nd Level Operations Gnoc
View pagePosition:
Head 2nd Level Operations GNOC at Ericsson GSC Mexico
Location:
Naucalpan de Juárez Area, Mexico
Industry:
Telecommunications
Work:
Ericsson GSC Mexico since Mar 2013
Head 2nd Level Operations GNOC
Ericsson - Honduras Mar 2010 - Feb 2013
Service Delivery Manager
Ericsson - Honduras Jan 2009 - Mar 2010
Competence Area Domain Manager CADM
Ericsson - Honduras Apr 2008 - Dec 2008
Service Engineer OSS & SoM
Head 2nd Level Operations GNOC
Ericsson - Honduras Mar 2010 - Feb 2013
Service Delivery Manager
Ericsson - Honduras Jan 2009 - Mar 2010
Competence Area Domain Manager CADM
Ericsson - Honduras Apr 2008 - Dec 2008
Service Engineer OSS & SoM
Education:
Universidad Catolica de Honduras 2002 - 2007
Engineer, Computer Science.
Engineer, Computer Science.
Skills:
Customer Service
Team Building
Telecommunications
Self Learning
Excellent inter-personal skills
Ability to work under pressure
Linux
Team-oriented
Self-confidence
Problem Solving
Result Oriented
Knowledge Sharing
WCDMA
GSM
Service Delivery
Managed Services
Management
IP
Team Building
Telecommunications
Self Learning
Excellent inter-personal skills
Ability to work under pressure
Linux
Team-oriented
Self-confidence
Problem Solving
Result Oriented
Knowledge Sharing
WCDMA
GSM
Service Delivery
Managed Services
Management
IP
Languages:
Spanish
English
English