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Alan Gilchrest Phones & Addresses

  • Kailua Kona, HI
  • Waikoloa, HI
  • 15137 SE 66Th St, Bellevue, WA 98006 (651) 245-3321
  • Woodbury, MN
  • Arlington, TX
  • Montgomery, TX
  • Mound, TX
  • Dallas, TX
  • 15137 SE 66Th St, Bellevue, WA 98006

Publications

Us Patents

Systems And Methods For Transferring Messaging To Automation

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US Patent:
20210336905, Oct 28, 2021
Filed:
Jun 18, 2021
Appl. No.:
17/352020
Inventors:
- New York NY, US
Alan Gilchrest - Bellevue WA, US
Ravikiran Chittari - Cupertino CA, US
Bodhi Deb - Seattle WA, US
Assignee:
LIVEPERSON, INC. - New York NY
International Classification:
H04L 12/58
G06F 40/30
Abstract:
The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.

Systems And Methods For Transferring Messaging To Automation

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US Patent:
20210044547, Feb 11, 2021
Filed:
Aug 7, 2020
Appl. No.:
16/987779
Inventors:
- New York NY, US
Alan Gilchrest - Bellevue WA, US
Ravikiran Chittari - Cupertino CA, US
Bodhi Deb - Seattle WA, US
Assignee:
LIVEPERSON, INC. - New York NY
International Classification:
H04L 12/58
G06F 40/30
Abstract:
The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically transfer messaging between a network device and a terminal device to a type of bot based on intents identified from the messaging. Further, techniques are provided to track performance of the selected type of bot during automation.

Dynamic Communications Routing To Disparate Endpoints

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US Patent:
20200304441, Sep 24, 2020
Filed:
Mar 18, 2020
Appl. No.:
16/823165
Inventors:
- New York NY, US
Alan Gilchrest - Bellevue WA, US
Bodhi Deb - New York NY, US
Assignee:
LIVEPERSON, INC. - New York NY
International Classification:
H04L 12/58
G06N 20/00
G06F 40/30
Abstract:
The present disclosure relates generally to facilitating routing of communications. More specifically, techniques are provided to dynamically routing messages having multiple intents between bots and terminal devices during communication sessions configured with multi-channel capabilities.
Alan Wayne Gilchrest from Kailua Kona, HI, age ~53 Get Report