Resumes
Resumes
Lead Incident Manager
View pageLocation:
35173 Windermere Dr, Newark, CA 94560
Industry:
Information Technology And Services
Work:
Sap
Lead Incident Manager
Yoh Serving at Sap Apr 2017 - Apr 2018
Global Operations Center Analysts
Taos Consulting Sep 2016 - Feb 2017
Noc Engineer
Prosper Marketplace Dec 2015 - Jul 2016
Noc Engineer
Yapstone Jun 2014 - Nov 2015
Senior Noc Engineer
Lead Incident Manager
Yoh Serving at Sap Apr 2017 - Apr 2018
Global Operations Center Analysts
Taos Consulting Sep 2016 - Feb 2017
Noc Engineer
Prosper Marketplace Dec 2015 - Jul 2016
Noc Engineer
Yapstone Jun 2014 - Nov 2015
Senior Noc Engineer
Education:
Devry University 1998 - 2003
Bachelors, Bachelor of Science, Electrical Engineering, Electronics Engineering Newark Memorial High School
Bachelors, Bachelor of Science, Electrical Engineering, Electronics Engineering Newark Memorial High School
Skills:
Technical Support
Troubleshooting
Customer Service
Networking
Call Centers
Help Desk Support
Call Center
Procedure Development
Itil
Change Control
Payments Monitoring
Network Monitoring
Data Center Support
Microsoft Word
Lucidchart
Leadership
Cisco Routing and Switching
Training
Data Center
Computer Hardware
Routers
Troubleshooting
Customer Service
Networking
Call Centers
Help Desk Support
Call Center
Procedure Development
Itil
Change Control
Payments Monitoring
Network Monitoring
Data Center Support
Microsoft Word
Lucidchart
Leadership
Cisco Routing and Switching
Training
Data Center
Computer Hardware
Routers
Languages:
English
Certifications:
Itil Foundation
Us Army Primary Leadership Course
Airborne Training
Ranger Indoctrination Program
Peoplecert, License Gr750136862Aa
Us Army
Pearson Vue, License Registration #302648809 – Validation #1877045837
License Gr750136862Aa
License Registration #302648809 – Validation #1877045837
Cisco Certified Network Associate (Ccna)
Us Army Primary Leadership Course
Airborne Training
Ranger Indoctrination Program
Peoplecert, License Gr750136862Aa
Us Army
Pearson Vue, License Registration #302648809 – Validation #1877045837
License Gr750136862Aa
License Registration #302648809 – Validation #1877045837
Cisco Certified Network Associate (Ccna)