Work:
IDS USA, Inc. / Li
Jul 2010 to Aug 2012
Import Supervisor Operations Representative
Vandegrift Forwarding Co., Inc
Nov 2005 to Jun 2010
Automated Broker Interface
American Shipping Companies
Englewood Cliffs, NJ
Aug 2003 to Aug 2005
Data Entry Clerk
All City Brokers & Forwarders, Co
Fort Lee, NJ
I'm contacting you in regards to the job opening/position within your company. Attached is a copy of my resume and a brief description of myself as indicated below. My relevant qualifications include my High School Diploma & College credits-2004 in Administration Certified Microsoft & Excel intermediate level. Please also note my most recent position was as a Brokerage Supervisor for IDS USA, Inc. In this role, I was responsible for the following: * Coordinating inland moves with truckers, importers, and consignees to ensure a seamless Delivery process. * Bilingual: English and Spanish, verbal representative. * Identified Client Importer needs and resolve grievances with carriers, forwarders, and US Customs. * Supported increase in productivity levels by streamlining accounting processes. * Prepared Customer Analysis Reports for Management. * Created invoices and tracked overdue accounts. * Provided quality customer service, supervised the office staff. * Maintained detailed records, statements, classifying, & auditing files before filing them in order, per Customer(s). . And during my tenure, Customs Entry Representative and Client Services Specialist. I'm an energetic and ambitious person. I'm Bilingual, able to speak and write in both English & Spanish. I specialize in data entry, importing data management and client satisfaction. I have over 9 years of experience in providing high quality professional customer service and commitment when representing companies and clients. I demonstrate control and efficiency in precise data entry, time management and organizational skills. With my skill set and prove track record, I can be a valuable addition to your Company. I'm willing to learn and teach with a Positive attitude. I'm open minded on any challenging tasks and most importantly, I always put the best interests of the company first.
