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Wai Wu Phones & Addresses

  • 6439 Central Ave APT 1F, Glendale, NY 11385
  • 405 Woodbine St, Brooklyn, NY 11237 (718) 456-1872

Languages

English

Specialities

Physical Therapy

Professional Records

Medicine Doctors

Wai Wu Photo 1

Wai Tung Wu, New York NY - PT (Physical therapy)

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Specialties:
Physical Therapy
Address:
227 Madison St, New York, NY 10002
(212) 238-7614 (Phone), (212) 238-7009 (Fax)
Languages:
English

Resumes

Resumes

Wai Wu Photo 2

Wai Wu

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Location:
United States

Business Records

Name / Title
Company / Classification
Phones & Addresses
Wai K. Wu
President
WAITECH INFORMATION SYSTEMS, CORP
Custom Computer Programing
91-22 85 St, Woodhaven, NY 11421
9122 85 St, Jamaica, NY 11421
Wai K Wu
WAICO AGENCY, INC
2300 Hylan Blvd, Staten Island, NY 10306
524 Wilson Ave, Staten Island, NY 10312
Wai Wing Wu
Chief Executive Officer, Principal
GOODIES BAKERY, INC
Retail Bakery
93-05 63 Dr, Rego Park, NY 11374
9305 63 Dr, Flushing, NY 11374
(718) 897-7020

Publications

Us Patents

Telephony Control System With Intelligent Call Routing

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US Patent:
7023979, Apr 4, 2006
Filed:
Mar 7, 2003
Appl. No.:
10/385389
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Roslyn Heights NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/00
H04M 5/00
US Classification:
37926511, 37926601
Abstract:
A communications management system comprising an input for receiving a communications classification; a database of skill weights with respect to the communications classification; a database of agent skill scores; and a processor, for computing, with respect to the received communication classification, an optimum agent selection, the processor directly controlling a routing of the information representing the received call.

Telephony Control System With Intelligent Call Routing

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US Patent:
7372952, May 13, 2008
Filed:
May 31, 2007
Appl. No.:
11/756204
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Roslyn Heights NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 7/00
H04M 3/00
H04L 12/28
US Classification:
37922001, 370352, 37926511, 37926601
Abstract:
A communications system and method, for analyzing at least two characteristics for each of at least a portion of a plurality of communications, selected from the group comprising artificial neural network parameters, stochastic parameters, cost parameters, and utility parameters, and determining in dependence thereon an optimum routing of the plurality of communications, based on the at least two characteristics for each of the at least a portion of the communications.

Method And System For Matching Entities In An Auction

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US Patent:
7676034, Mar 9, 2010
Filed:
Mar 5, 2004
Appl. No.:
10/794749
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Englewood NJ, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/00
US Classification:
37926501, 37926511, 37926512, 37926513
Abstract:
A communications management system comprising an input for receiving a communications classification; a database of skill weights with respect to the communications classification; a database of agent skill scores; and a processor, for computing, with respect to the received communication classification, an optimum agent selection, the processor directly controlling a routing of the information representing the received call.

Telephony Control System With Intelligent Call Routing

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US Patent:
7894595, Feb 22, 2011
Filed:
May 2, 2008
Appl. No.:
12/114053
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Roslyn Heights NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/523
H04M 7/00
H04L 12/28
US Classification:
37926511, 370352, 37922001, 37926601
Abstract:
A system and method for communicating in a communication network, comprising presenting a communication comprising data over a communications network to a router, said router being adapted to route the communication to one of a plurality of available network destinations; automatically executing a communication targeting algorithm in the router, based at least in part on the data, wherein the communication targeting algorithm operates to contextually jointly analyze a plurality of parameters extracted from the data and a plurality of contextual parameters, to determine an optimum target for the communication, wherein the optimum target varies in dependence on both the data and the context of the communication; and routing the communication in dependence on the algorithm execution.

Telephony Control System With Intelligent Call Routing

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US Patent:
8054965, Nov 8, 2011
Filed:
Feb 22, 2011
Appl. No.:
13/032455
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Roslyn Heights NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/523
H04M 7/00
H04L 12/28
US Classification:
37926511, 370352, 37922001, 37926601
Abstract:
A system and method for communicating in a communication network, comprising presenting a communication comprising data over a communications network to a router, said router being adapted to route the communication to one of a plurality of available network destinations; automatically executing a communication targeting algorithm in the router, based at least in part on the data, wherein the communication targeting algorithm operates to contextually jointly analyze a plurality of parameters extracted from the data and a plurality of contextual parameters, to determine an optimum target for the communication, wherein the optimum target varies in dependence on both the data and the context of the communication; and routing the communication in dependence on the algorithm execution.

Voice Over Internet Call Center Integration

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US Patent:
8179882, May 15, 2012
Filed:
Sep 11, 2007
Appl. No.:
11/853801
Inventors:
David Friedman - Valhalla NY, US
Wai Wu - Valhalla NY, US
International Classification:
H04L 12/66
US Classification:
370352, 37035952, 370493, 705 26, 709203
Abstract:
An internet telephony system (ITS) comprising a browser display having a hyperlink, communicating with a server, retrieving a user's preferences, and initiating a voice communication with the user, through a communications channel defined by the user preferences. An ITS comprising a client system having an Internet browser, and a server hosting a Web site, wherein a message is transmitted from the server to the client system based on the user's status with respect to Web site, the user seeking to establish a voice communication session. A telephony server, comprising an application program communicating directly with telephony hardware, and an application programming interface, wherein the application program includes a call function to an external program. An ITS, comprising a browser display having a hyperlink, the hyperlink communicating with a server, retrieving a user-related data, and initiating a voice communication with the user, wherein the user is charged for the communication.

Intelligent Communication Routing System And Method

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US Patent:
8300798, Oct 30, 2012
Filed:
Apr 3, 2007
Appl. No.:
11/695691
Inventors:
Wai Wu - Massapequa NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/00
H04M 5/00
US Classification:
37926511, 37926512, 37926513, 37926514, 37926601
Abstract:
A communications routing system, and method, for representing a plurality of predicted characteristics of a plurality of communications sources, each having an economic utility; representing a plurality of predicted characteristics of a plurality of communications targets each having an economic utility; and determining an optimal routing between the plurality of communications sources and the plurality of communications targets, by maximizing an aggregate utility with respect to the respective predicted characteristics of communications source and communications destination represented by linkages.

Intelligent Communication Routing

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US Patent:
8411842, Apr 2, 2013
Filed:
Oct 24, 2011
Appl. No.:
13/279635
Inventors:
Wai Wu - Massapequa NY, US
Toby Heller - Roslyn Heights NY, US
Steven M. Hoffberg - West Harrison NY, US
International Classification:
H04M 3/523
H04M 7/00
H04L 12/28
US Classification:
37926511, 370352, 37922001, 37926601
Abstract:
A system and method for communicating in a communication network, comprising presenting a communication comprising data over a communications network to a router, said router being adapted to route the communication to one of a plurality of available network destinations; automatically executing a communication targeting algorithm in the router, based at least in part on the data, wherein the communication targeting algorithm operates to contextually jointly analyze a plurality of parameters extracted from the data and a plurality of contextual parameters, to determine an optimum target for the communication, wherein the optimum target varies in dependence on both the data and the context of the communication; and routing the communication in dependence on the algorithm execution.
Wai Tung Wu from Glendale, NY, age ~49 Get Report