Tonya Nicole Shipp

1437 74Th Ave, Oakland, CA 94621

Executive Office

Collection Bureau of America
Debt Collector
Building Opportunities For Self-Sufficiency (Boss)
Program Aide
Spectrum Optometric Center May 2016 - Jul 2016
Medical Reception, Medical File and Records and Business Office Clerk Extern
Building Futures With Women and Children Jul 2015 - Mar 2016
Resident Manager
Telcom Inc. Aug 2015 - Oct 2015
Telesales Representative

Eastern University 1994 - 2019
Bachelors, Bachelor of Arts, Business Management De Anza College 2016
Eastern University 1994 - 2016
Bachelors, Bachelor of Arts, Organizational Management Mission College 2012 - 2012
Gateway To College at Laney College 1985 - 2003
Associates, Associate of Arts, Social Sciences Frankford High School
San Jose City College
Laney College, Oakland, Ca

Office Management
Customer Service
Leadership
Outlook
Recruiting
Payroll
Interviews
Microsoft Office
Social Networking
Powerpoint
Administrative Assistants
Administration
Quickbooks
Microsoft Word
Accounts Receivable
Sourcing
Social Media Marketing
Online Research
Appointment Scheduling
Cold Calling
Calendaring
Receptionist Duties
Account Reconciliation
Administrative Support
Excel
Analytical Skills
Front Office
Back Office
Executive Administrative Assistance
Web Maintenance
Google Apps
Salesforce.com
Desktop Publishing
Problem Solving
Travel Arrangements
Word
Transcription
Secretarial Skills
Windows
Medical Billing
Medical Coding
Collections
Hipaa
Quality Assurance
Risk Management
Social Services
Event Photography
Digital Photography
Brand Ambassadorship
Data Entry
Teamwork
Administrative Assistance
Entry Level

Social Services
Office Management
Fashion
Economic Empowerment
Environment
Physical Fitness
Career Counseling and Placement
Social Media/Networking/Internet
Computer Software
Gardening and Photography

English

California Food Handlers Certification
First Aid

Microsoft Word

C & C Market Research

Mar 2012 to Present
Interviewer
VARIOUS STAFFING AGENCIES

1996 to Present
Administrative Assistant
WEST VALLEY COMMUNITY SERVICES
Cupertino, CA
Jul 2010 to May 2012
Front Desk Clerk Volunteer
Ann Taylor Stores
Santa Clara, CA
Nov 2011 to Dec 2011
Seasonal Sales Associate
OUR CITY FOREST
San Jose, CA
Jan 2011 to Mar 2011
Office Volunteer
Center for Employment Training
San Jose, CA
Jun 2010 to Dec 2010
Public Relations and Outreach Administrative Assistant Volunteer
Contemporary Services Corporation
San Mateo, CA
2003 to 2006
Event Staff
Gantos, Inc.
Plymouth Meeting, PA
Nov 1995 to Jun 1996
Part-Time Retail Sales
TEMPLE UNIVERSITY
Philadelphia, PA
1989 to 1996
Confidential Secretary
Cache
Philadelphia, PA
May 1990 to Aug 1990
Retail Sales
Payless ShoeSource
Philadelphia, PA
Apr 1986 to May 1987
Shoe Sales
Emporium Capwells
Richmond, CA
Jan 1985 to Mar 1986
Sales Clerk
John Wanamaker
Philadelphia, PA
Sep 1984 to Dec 1984
Sales Associate

Eastern University
Philadelphia, PA
1994 to 2012
B.A. in Business Management
Laney College
Oakland, CA
Dec 2003
A.A. in Liberal Arts

Rank: E-3 Nov 1989 to Dec 1995
Branch: Army ReservesL.i.location.original

Microsoft Word, Excel, PowerPoint, Outlook, Access, Publisher and Internet Explorer; Peachtree and Quickbooks software.