R C Lee

Area Manager - Uverse Technical Customer Service (Business) at AT&T

Dallas, Texas

Telecommunications

AT&T - Dallas/Fort Worth Area since May 2012
Area Manager - Uverse Technical Customer Service (Business)
AT&T Mar 2010 - Aug 2012
Area Manager - High Speed Internet Technical Support
AT&T Jul 2007 - Mar 2010
Operations / Process Team Manager - Broadband Services
AT&T Mar 2004 - Jul 2007
Project / Call Team Manager - Large Business Customer Service and Billing
AT&T Mar 2002 - Mar 2004
Assistant Manager - Small Business Repair Call Center

Troubleshooting
Coaching
Account Management
Call Center
Management
Telecommunications
Operations Management
Quality Assurance
Microsoft Excel
Salesforce.com
Advertising
Strategic Planning
Data Analysis
Solution Selling
Business Strategy
Sales Operations
Sales Management
Recruiting
Marketing
Sales Process
Leadership
Customer Service
Project Planning
New Business Development
Business Development
VoIP
Sales
Program Management
Social Media
Call Centers

Houston, TX

Architecture & Planning

South Macgregor Civic Club 2002 - 2010
Board Member
R Michael Lee Architecture and Interiors 2002 - 2010
Principal
Harris County Hospital District Houston Texas Feb 2007 - Mar 2009
Senior Project Manager
Md Anderson Cancer Center 2001 - 2006
Architect

The University of Kansas 1971 - 1975
Bachelors, Bachelor of Arts, Architecture Affton High School 1968 - 1971

Construction
Renovation
Value Engineering
Residential Homes
Hospitals
Submittals
Program Management
Construction Management
Autocad
Project Coordination
Contract Management
Facilities Management
Architectural Design
Sustainable Design
Comprehensive Planning
Project Planning
Design Research
Leed Ap
Project Management
Management

English

United States

United States