Danny Pao Yang

11736 Dionysus Way, Rancho Cordova, CA 95742

Government Administration

California Department of Fish and Wildlife
Agpa-Workforce and Strategic Planning Specialist
Verizon Wireless
Senior Trainer - Technician and Customer Service
Verizon Wireless Apr 2003 - Feb 2006
Trainer - Customer Service
Verizon Wireless Nov 2001 - Apr 2003
Customer Service Representative

Telecommunications
Management
Leadership
Call Centers
Team Leadership
Wireless
Team Building
Coaching
Training
Project Management
Microsoft Office
Technical Support
Customer Experience
Product Marketing
Sales
Communication
Supervisory Skills
Learning Management
Wireless Technologies
Contact Centers
Customer Satisfaction
Customer Retention
Leadership Development
Customer Service
Employee Training
Time Management
Troubleshooting
Mobile Devices
Strategic Planning
Workforce Development
Employee Engagement
Adobe Connect
Workforce Planning
Succession Planning
E Learning
Virtual Training
Organizational Development

English

Minneapolis, MN

Computer Software

Granicus
Web Developer
Prime Digital Academy May 2018 - Sep 2018
Full Stack Software Engineer Student
Community School of Excellence Feb 2017 - Jun 2018
Data Specialist
Hap (Hmong American Partnership) Sep 2016 - Feb 2017
Civic Engagement Coordinator
Leadership Education For Asian Pacifics, Inc. (Leap) Jun 2016 - Aug 2016
Leadership In Action Intern

Prime Digital Academy 2018 - 2018
California State University, Fresno 2011 - 2016
Bachelors, Social Work

Fundraising
Microsoft Word
Powerpoint
Applied Behavior Analysis
Teamwork
Public Speaking
Community Outreach
Nonprofits
Research
Microsoft Office
Microsoft Excel
Data Entry
Data Analysis
Phone Banking
Canvassing
Event Planning
Html5
Cascading Style Sheets
Community Organizing
Voter Registration
Voter Contact
Votebuilder
Google Sheets
Javascript
Css
Html
Github
Version Control
React.js
Sql
Node.js
Angularjs
Mongodb
Jquery
Redux.js
Angular Material
Express.js
Css3
Semantic Html
Google Suite

Education

English

Minneapolis, MN

Machinery

Y Not Design & Mfg
Purchasing Manager

Managing Director

Construction

Minneapolis, MN

Financial Services

Inver Grove Toyota
Automotive Consultant
Prestige
National Director

Leadership
Customer Service
Public Speaking

Minneapolis, MN